http://www.avforums.com/forums/ en Sat, 21 Nov 2009 10:49:27 GMT vBulletin 60 http://www.avforums.com/forums/images/misc/rss.jpg http://www.avforums.com/forums/ http://www.avforums.com/forums/sky-broadband/1129249-sky-broadband-lot-slower-than-last-year.html Thu, 19 Nov 2009 20:12:55 GMT Hi all Ive had Sky BB (mid package) for a while now and last year I was getting around 4.5 to 5mb connection (via speedtest) For the last few weeks speedtest now shows 2.5mb. I rang Sky and they said the most my line can support is 3mb. When I said I was getting faster last year they said... Hi all

Ive had Sky BB (mid package) for a while now and last year I was getting around 4.5 to 5mb connection (via speedtest)

For the last few weeks speedtest now shows 2.5mb. I rang Sky and they said the most my line can support is 3mb. When I said I was getting faster last year they said that was impossible.

I said to the bloke there was no point in upgrading to their top BB package in that case and he said I would get a much faster connection if I did??. When I queried that he just said the maximum they reckon my line supports is 3mb then how can I get more??

Am I missing something here?

Is there anything I can do to get a faster connection? ]]> Sky Broadband THE AMATUER http://www.avforums.com/forums/sky-broadband/1129249-sky-broadband-lot-slower-than-last-year.html http://www.avforums.com/forums/sky-broadband/1127947-sky-broadband-xbox-360-problems.html Wed, 18 Nov 2009 10:46:24 GMT Hello all, Got a few problems im hoping some of you could help me with? I am currently on the Sky connect service paying £10 a month as opposed to £17 after some hagling! The test i do for connection speed always show approx 500-700 kbps maximum my nearest exchange is about 4-5 miles away... Hello all,

Got a few problems im hoping some of you could help me with?

I am currently on the Sky connect service paying £10 a month as opposed to £17 after some hagling!

The test i do for connection speed always show approx 500-700 kbps maximum my nearest exchange is about 4-5 miles away and is only BT.

My 360 is connected via Ethernet to the router the laptop is wireless.

My main socket is upstairs with nothing connected.
I have two sockets downstairs one near my tv, router and 360 so my router is here and another the other side of the room with a phone connected.

The problem i am having is coming home from work at 6pm my 360 doesnt always connect automatically to live i have to re-set my router and try again.

This does not happen all the time but never used to happen at all!

Also when my missus is on the laptop and i turn the 360 on it will kick her off the internet while i will be ok but have to re-set the router for her. On other occasions she loses the connection and my 360 will not connect at all!

We have used sky for 18 months now but what i never really realised when we first got it was we did not recieve any filters? Despite this the connection always seemed ok.

I called sky who confirmed filters would improve the service and would send three off to me. I only recieved one so called back and spoke to someone else who said it would not make a difference so would not send me two more.

Should i go and buy more filters? Will not being connect to main socket be a problem?

Sorry for the long winded post but hopefully some of you could give me some advise? ]]> Sky Broadband thelegendofyrag http://www.avforums.com/forums/sky-broadband/1127947-sky-broadband-xbox-360-problems.html http://www.avforums.com/forums/sky-broadband/1126701-connect-sky-router-another-router.html Mon, 16 Nov 2009 20:29:04 GMT I recently moved to Sky broadband from BE. I'm finding the wireless range of the Sky netgear box to be a lot weaker than the Bebox, so much so that my xbox360 will not connect wirelessly. I can get a Belkin n router, but can I use the sky box just as a modem, and the belkin as the wireless router?

Thanks in advance guys. ]]> Sky Broadband calypso69er http://www.avforums.com/forums/sky-broadband/1126701-connect-sky-router-another-router.html http://www.avforums.com/forums/sky-broadband/1125974-sky-bb-connection-seriously-slow.html Mon, 16 Nov 2009 01:14:27 GMT I recently had some refurbishment work done in my house, and during the process the extension wire that comes from the Master box in the hallway to upstairs into my room was cut. After stripping the wires and reterminating them where the cable had broken (cowboy style with a terminal block - 4... I recently had some refurbishment work done in my house, and during the process the extension wire that comes from the Master box in the hallway to upstairs into my room was cut.

After stripping the wires and reterminating them where the cable had broken (cowboy style with a terminal block - 4 wires - orange, blue, white/orange, white/blue), the router data light went green and the internet was finally restored. However when I logged into the router to check the up and downstream speeds, it had been reduced by almost 70%! Before refurb work, my connection during off peak was around 9MB and it wouldnt drop below 7.5MB even during peak times.

Now my connection varies from 2MB -3.5MB

I do not know if its the botch wiring job I have done that is causing this slow connection, because I have tried it with or without a wiring block, making sure each copper strand is insulated from the others and am still getting the same slow speed.

Can anyone suggest anything? or is it that telephone wires are so sensitive that you cannot actually reterminate them at a cable break as there is too much interference?

I really do not want to be running a new extension cable from the master box all the way up stairs, especially since the walls have just been finished and are ready to be painted, I've chased enough cables through the walls and coving for a lifetime! But if this is the last resort I will have no choice.

I have been advised to bring my router downstairs and plug into the master box and check the connection to see if I get my previous ~9MB speed and if I do then there's definitely a fault on the extension cable... but does any one else have any other ideas? ]]> Sky Broadband br5times http://www.avforums.com/forums/sky-broadband/1125974-sky-bb-connection-seriously-slow.html http://www.avforums.com/forums/sky-broadband/1124683-sky-20mb-virgin-10mg.html Sat, 14 Nov 2009 13:59:10 GMT sky 20mb or virgin 10mg, might be a silly question but how much difference would there be between sky20 mb & virgin fibre optic 10 mb, would the fact that virgin is fibre optic make it more reliable?
the reason i ask is i get my tv from sky and telephone and 10mb broadband from virgin.
ive been looking into it and if i get my phone and broadband from sky i save £15 and upgrade to 20mb ]]> Sky Broadband dazzcupra http://www.avforums.com/forums/sky-broadband/1124683-sky-20mb-virgin-10mg.html http://www.avforums.com/forums/sky-broadband/1123368-using-own-router.html Thu, 12 Nov 2009 20:37:47 GMT Can some body please help me changing my sky netgear router to a linksys wag160n ive found my username and password using https://www.cm9.net/skypass/ but what is the dsl setting ? Can some body please help me changing my sky netgear router to a linksys wag160n

ive found my username and password using https://www.cm9.net/skypass/

but what is the dsl setting ? ]]> Sky Broadband paul r s78 http://www.avforums.com/forums/sky-broadband/1123368-using-own-router.html http://www.avforums.com/forums/sky-broadband/1123331-belkin-n-wont-work-sky-broadband.html Thu, 12 Nov 2009 19:57:31 GMT Just purchased a Belkin N+ to allow better coverage around the home. I'm on Sky Broadband, and they now tell me that i'm not allowed to use any other router than the one that they supply (netgear).

Can anyone help to by-pass this little rule? ]]> Sky Broadband justheat12 http://www.avforums.com/forums/sky-broadband/1123331-belkin-n-wont-work-sky-broadband.html http://www.avforums.com/forums/sky-broadband/1122222-how-can-i-tell-if-my-exchange-adsl2-sky-broadband.html Wed, 11 Nov 2009 14:32:43 GMT I have tried to google/search for this but I don't understand the terms used so don't understand what the websites tell me ;)

I am considering switching to Sky Broad band. In the past I have used bethere and was very impressed with their ADSL2+ offering - I consistently got 10MB download speeds - so I know my phone line is up to the job.

SamKnows Broadband - Availability - Newmarket (EANMK) Exchange tells me the exchange has LLU for Sky, Bethere and Talk Talk. What I don't know is if this means I will get ADSL2+ from Sky?

The sky website predicts 5Mb speeds, bethere predicts 7Mb - and as I said I know I can get 10Mb from bethere. At 5Mb the speed is similar to what I would get with ADSL Max.

Can someone help me understand the buzzwords to find out if I cang et ADSL2+?

(The phone line is a BT line installed by The Post Office BTW) ]]> Sky Broadband ithorne http://www.avforums.com/forums/sky-broadband/1122222-how-can-i-tell-if-my-exchange-adsl2-sky-broadband.html http://www.avforums.com/forums/sky-broadband/1119593-no-sky-emails-3-days.html Sun, 08 Nov 2009 14:52:19 GMT Hi
I haven't been able to receive any emails on my sky account for 3 days , tried system restore etc to time before but still nothing..
Any advice/help appreciated.
Thanks Deekmcc ]]> Sky Broadband deekmcc http://www.avforums.com/forums/sky-broadband/1119593-no-sky-emails-3-days.html http://www.avforums.com/forums/sky-broadband/1119503-my-broadband-suddenly-gone-slow-over-past-5-days.html Sun, 08 Nov 2009 12:45:28 GMT Has anyone else experienced this? I'm not sure what is going on, but it's affecting everything and cannot enjoy online gaming over Xbox Live because I end up lagging out of the game session. My internet keeps on disconnected as the speed drops so slow. I would call the broadband help line but it's closed until tomorrow. Can anyone else oany help? ]]> Sky Broadband love4musicuk http://www.avforums.com/forums/sky-broadband/1119503-my-broadband-suddenly-gone-slow-over-past-5-days.html http://www.avforums.com/forums/sky-broadband/1118425-can-i-try-faster-connection.html Fri, 06 Nov 2009 18:58:49 GMT I am currently on Skys free broadband 2MB service. I live out in the sticks and am not sure if I can actually get a better connection but would be willing to pay if I can.

Will sky offer a free trial of a faster connection to see if it's worth it? ]]> Sky Broadband Scapegoat http://www.avforums.com/forums/sky-broadband/1118425-can-i-try-faster-connection.html http://www.avforums.com/forums/sky-broadband/1118210-sky-email-problems-please-help.html Fri, 06 Nov 2009 14:00:16 GMT Driving me mad :mad: since the 3/11/2009 I have had problems trying to sign in to my email account. Im getting this error message: * The website cannot display the page HTTP 500 Most likely causes: The website is under maintenance. Driving me mad :mad:

since the 3/11/2009 I have had problems trying to sign in to my email account.

Im getting this error message:

The website cannot display the page
HTTP 500
Most likely causes:
The website is under maintenance.
The website has a programming error.

What you can try:
Refresh the page.

Go back to the previous page.

More information

This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

For more information about HTTP errors, see Help.

I Have changed no settings or altered anything and am very confused why this has happened :confused:

I can access my email from using another Browser (firefox) :smashin: but my IE is screwed :thumbsdow it will not sign in just keeps asking me to log in to :

To access your Sky Email, Calendar and Chat simply login below
Once I log in it then displays the error http500 if I refresh the screen it then goes through to My Sky page where I can access all my details etc but not get the email :confused:

I've tried all the things to do in the Sky email Help section but still the same :mad:

HELP :lease: ]]> Sky Broadband oldskoolin http://www.avforums.com/forums/sky-broadband/1118210-sky-email-problems-please-help.html http://www.avforums.com/forums/sky-broadband/1116781-i-think-i-have-worst-sky-stats.html Wed, 04 Nov 2009 19:59:07 GMT I have fitted all of the filters in every telephone socket, and rebooted my router and this is my router status: ADSL Link Downstream - speed 764 kbps, Line Attenuation - 48db Noise Margin - 26db Upstream - speed 252kbps Line Attenuation - 27db Noise Margin - 25db edited from... I have fitted all of the filters in every telephone socket, and rebooted my router and this is my router status:

ADSL Link
Downstream - speed 764 kbps,
Line Attenuation - 48db
Noise Margin - 26db

Upstream - speed 252kbps
Line Attenuation - 27db
Noise Margin - 25db edited from 2141049434db, just did a reboot.

The house is 2 months old, the broadband was connected 2 weeks ago, the computer is fine, I pay for the 10mb package. Having moved from a Virgin 10mb connection, I'm finding this terrible!
I'm no expert but my numbers look poor.
I've emailed Sky with the complaint form twice last week, and haven't had any return contact from them.
Is there anything obvious I'm missing or is there a physical problem causing the Noise margin...
Thanks for you help
Andy ]]> Sky Broadband andy-ski http://www.avforums.com/forums/sky-broadband/1116781-i-think-i-have-worst-sky-stats.html http://www.avforums.com/forums/sky-broadband/1116748-connecting-ps3-non-sky-router.html Wed, 04 Nov 2009 19:22:26 GMT Hi,i've managed to connect to my ps3 to sky broadband using a BT voyager 205 router using advice from people on this forum but so far i'm unable to manage to connect the BT router at the same time as the supplied Netgear router,when i connect one the other won't connect at all until i disconnect the other from the phone socket completely.Should i be able to do this & if so can anyone tell me where i'm going wrong.
Thanks ]]> Sky Broadband swainy69 http://www.avforums.com/forums/sky-broadband/1116748-connecting-ps3-non-sky-router.html http://www.avforums.com/forums/sky-broadband/1116296-router.html Wed, 04 Nov 2009 10:44:27 GMT I have just moved house and was wondering if sky should send me a new router for broadband. I was told on the phone that i would need one as my phone number is different, but i still haven't recieved it and my broadband goes active tomorrow. Also in the post yesterday i recieved a broadband update CD (haven't had time to look to see whats on it) ]]> Sky Broadband stevenisace http://www.avforums.com/forums/sky-broadband/1116296-router.html