[matrixscaz]

I'm using the Winter Hill Transmitter and since they attempted to do stage one of the digital switch in November i can no longer get bbc channels @ 1st attempt i got bbc wales know i have none.

I'm using a Dual DPVR801 recorder, I have free view in my sony lcd and a old matsui freeview box and they all they bbc channels.

Spoken to the useless DigitalUk helpline and as you may gather they were a waste of time and gave me a number too call goodmans but the number i got from goodmans automate line was wrong so i can only assume they are getting bombarded.

Steps i have taken to resolve this issue

1. First Time Installation
2. Automatic Channel Scan
3. Manual Channel Scan
4. Power Unit off for 15 mins and repeat number 1

Just wanting to know if anyone else has similair problems or better still a solution to this mess.

[Adrian_F]

Try disconnecting the aerial and then doing a full scan so as to clear the memory, then reconnect the aerial and do a manual scan with the following channels...Ch62, Ch66, Ch68, Ch67, Ch56, Ch63.

[matrixscaz]

Originally Posted by Adrian_F

Try disconnecting the aerial and then doing a full scan so as to clear the memory, then reconnect the aerial and do a manual scan with the following channels...Ch62, Ch66, Ch68, Ch67, Ch56, Ch63.

Thanks Adrian but that never worked either, so frustrating as prior too the switch over everything was working.

The only solution now is either a firmware update but there never broadcasted or wait on phase 2 in december.

I think the blame is digitaluk fault!

[grahamlthompson]

Originally Posted by matrixscaz

Thanks Adrian but that never worked either, so frustrating as prior too the switch over everything was working.

The only solution now is either a firmware update but there never broadcasted or wait on phase 2 in december.

I think the blame is digitaluk fault!

It's more likely your box is not 8K compatible

Transmitter Network - Transmission modes

Note the link to affected equipment

[matrixscaz]

hmm thanks seems rather poor deal if thats the case as the box was working 100% perfect prior too the switch over.

[colli]

I have the same Durabrand DTV recorder with the same problem - it doesn't see anything on CH62.

However, the tech specs in the manual p21 do say...

DEMODULATION
COFDM : with 2K/8K FFT mode
FEC : for all DVB Modes. (Automatically found)

So, are they lying about the 8K mode?

[colli]

Think I've just found the problem. Negative offset on CH62 and the Vestel Typ T810 in the equipment.

Google "dpvr801 dtv winter hill" and look for the pdf early in the results list - T810_Note_2.pdf

This indicates a s/w upgrade is required but mine says it's up-to-date. Maybe they need to update the update - who do we tell about this?

[grahamlthompson]

There is one other possibilty, at the switch to 8K mode transmission power is greatly increased. IF you have have being using very high gain antenna and amplification to get reception prior to DSO, and the tuners in the above equipment are intolerant to overload you could simply be giving them too much signal. Solution remove amplification and/or use attenuators

[Geofbob]

Originally Posted by colli

Think I've just found the problem. Negative offset on CH62 and the Vestel Typ T810 in the equipment.

Google "dpvr801 dtv winter hill" and look for the pdf early in the results list - T810_Note_2.pdf

This indicates a s/w upgrade is required but mine says it's up-to-date. Maybe they need to update the update - who do we tell about this?

Could you possibly give a direct link to the pdf document? Googling "dpvr801 dtv winter hill" produces no results.

[grahamlthompson]

Originally Posted by Geofbob

Could you possibly give a direct link to the pdf document? Googling "dpvr801 dtv winter hill" produces no results.

I found this one

http://www.digitaluk.co.uk/__data/as...810_Note_2.pdf

Very Interesting and a great spot

[colli]

Originally Posted by Geofbob

Could you possibly give a direct link to the pdf document? Googling "dpvr801 dtv winter hill" produces no results.

Sorry Geofbob, I'm guessing you included the quotes in the search. I should have said (without quotes) after it.

[colli]

Yo,

Just spent ages doing a comprehensive reply, only for the system to lose everything!

Anyway the essentials were...

I got my box receiving CH62 ok! Previously it wasn't seeing anything on this channel.

My solution was to update the software to 5.7, so the new s/w must now handle the -ve offset malarky!

My box still chose BBC Wales from CH45, so I just unplugged my aerial until the auto-scan passed this channel, then Bob's your Uncle!

[craggs]

Hi there,,sorry to hijack your thread but i notice your having trouble with your box and the bbc channels.

ive just posted a thread as i have the same box DPVR801 but i am losing bbc 1 every day,,it just vanashes from the channel line up..i get my signal from winter hill

i notice you updates to a s/w 5.7 version,,did you get it from the reciver upgrade as im on v3.7 and been searching for an update but keeps telling me there isnt one hmmm

[colli]

Hi craggs, the s/w update was from the following useful site:

Vestel PVR UK Information (Unofficial)

Good luck

[greybeard2x]

I have same problem...have an T810 based DigiHome PVR160 which
is at Firmware 4.4. The box thinks CH62 is empty. I also need the
5.7 Firmware update.
Does anyone know if any of the Vetsel OADs mentioned in
DTG :: DTT Receiver Downloads

are the T810 5.7 update ?

Thanks,
Grey

[Adrian_F]

On your box can you enter the frequency directly rather than the channel number ? If so try entering 801.834 MHz instead of Ch62 out of curiousity.

[greybeard2x]

No Adrian....only option in Manual scan is Channel No.
Grey