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14-11-2008, 3:41 PM
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#1 (permalink)
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Join Date: Aug 2003
Posts: 968
Thanks: Gave 216, Got 121 | Play.com /??Play Trade..click BUY with care
I ordered a Sandisk extreme 3 SD card with reader from Play.com. When it arrived I was suspicious that it was a counterfeit card. It did not come with the card reader & I was fobbed off with the email below. I then spent few hours testing file speeds against my old card, contacting Sandisk & having to photograph the card & email the photos to Sandisk. They have confirmed it is a counterfeit card. I contacted Play.com who said I had to contact the seller & go through the process of sending the card back. I am unhappy about doing this as I will not have any proof about the card being counterfeit once it has gone back. I was telling this to the operator who promptly put the phone down on me. Never again Play.com, NEVER AGAIN.
Any advice would be welcomed.
email. Quote: Hi There seems to be some confusion we do not sell these with card reader and Play.com does not have picture for card on its own but the listing you bought from was for card only i am happy to take back and refund your sale in full and apologise for confusion at our end
Jim
audio4less | It seems I went through one of there resellers.
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Last edited by senu; 14-11-2008 at 8:25 PM.
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14-11-2008, 3:48 PM
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#2 (permalink)
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Join Date: Jan 2008 Location: Banana Republic
Posts: 2,340
Thanks: Gave 194, Got 264 | re: Play.com /??Play Trade..click BUY with care
I think you bought from play trade? play.com is ok but watch what you buy from play trade because they can sell you anything, a bit like buying from one of the traders on amazon. I have bought a few memory cards direct from play and have never had any problems but did read about someone who bought what they thought was a 4gb card and it was only 2gb that said 4gb on it, play told them to return the card and they sent out the right one.
__________________ Last edited by y2k : There now I still havent found what im looking for!!!! |
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14-11-2008, 4:07 PM
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#3 (permalink)
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Join Date: Dec 2007
Posts: 123
Thanks: Gave 15, Got 5 | re: Play.com /??Play Trade..click BUY with care
i`m suprised sandisk havn`t taken action on this |
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14-11-2008, 4:16 PM
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#4 (permalink)
| | Prominent Member
Join Date: Nov 2004 Location: Acton, West London
Posts: 3,513
Thanks: Gave 165, Got 847 | re: Play.com /??Play Trade..click BUY with care
That does surprise me in that the two cards I have bought from Play.com have been fine with all the usual extras (pouches etc).
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14-11-2008, 4:17 PM
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#5 (permalink)
| | Senior Member
Join Date: Jan 2008 Location: Banana Republic
Posts: 2,340
Thanks: Gave 194, Got 264 | re: Play.com /??Play Trade..click BUY with care Quote:
Originally Posted by johnaalex That does surprise me in that the two cards I have bought from Play.com have been fine with all the usual extras (pouches etc). | The OP bought from a play trade dealer on the play website, thats no different that buying from some people on ebay.
__________________ Last edited by y2k : There now I still havent found what im looking for!!!! |
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14-11-2008, 4:28 PM
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#6 (permalink)
| | Prominent Member
Join Date: Jan 2006 Location: Aberystwyth
Posts: 4,117
Thanks: Gave 329, Got 1,160 | re: Play.com /??Play Trade..click BUY with care
I agree - Play.com have always offered me fantastic service and price. Personally I'd never by through Play Trade or the Amazon version of it. Worse than ebay in my experience.
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14-11-2008, 4:31 PM
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#7 (permalink)
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Join Date: Aug 2003
Posts: 968
Thanks: Gave 216, Got 121 | re: Play.com /??Play Trade..click BUY with care Quote:
Originally Posted by Liquid101 I agree - Play.com have always offered me fantastic service and price. Personally I'd never by through Play Trade or the Amazon version of it. Worse than ebay in my experience. | I didn't buy through a trader. I just clicked 'BUY' This was on Play's own page.
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14-11-2008, 4:33 PM
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#8 (permalink)
| | Senior Member
Join Date: Jan 2008 Location: Banana Republic
Posts: 2,340
Thanks: Gave 194, Got 264 | re: Play.com /??Play Trade..click BUY with care Quote:
Originally Posted by D2V2D It seems I went through one of there resellers. | Quote:
Originally Posted by D2V2D I didn't buy through a trader. I just clicked 'BUY' This was on Play's own page. | I think the resellers on the play website are all the people who sell under the "play trade" name.
__________________ Last edited by y2k : There now I still havent found what im looking for!!!! |
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14-11-2008, 4:40 PM
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#9 (permalink)
| | Senior Member
Join Date: Aug 2006 Location: Welwyn Garden City
Posts: 2,930
Thanks: Gave 699, Got 870 | re: Play.com /??Play Trade..click BUY with care
Personally i have always had a great service from play.com, both in quality and delivery
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14-11-2008, 4:43 PM
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#10 (permalink)
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Join Date: Jan 2002 Location: Isle of Skye
Posts: 119
Thanks: Gave 2, Got 12 | re: Play.com /??Play Trade..click BUY with care
I have had excellent service from play.com - the company
However, for traders operating under the "market place type of situation" caveat emptor.
Under the BUY button in small letters it says "In stock at PlayTrade"
Last edited by £note; 14-11-2008 at 4:50 PM.
Reason: Update
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14-11-2008, 4:47 PM
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#11 (permalink)
| | Senior Member
Join Date: Aug 2007 Location: Northern Ireland
Posts: 1,796
Thanks: Gave 637, Got 478 | re: Play.com /??Play Trade..click BUY with care
Play.com are mainly very good.
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14-11-2008, 4:54 PM
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#12 (permalink)
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Join Date: Oct 2007 Location: Glasgow
Posts: 258
Thanks: Gave 15, Got 20 | re: Play.com /??Play Trade..click BUY with care
I buy all my sandisk cards from play.
Mostly Ultra 2 or extreme 3s depending if Im feeling extra flush.
Everytime they have come throught great and in not a lot of time.
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14-11-2008, 5:04 PM
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#13 (permalink)
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Join Date: Oct 2005 Location: Ruislip, London
Posts: 3,790
Thanks: Gave 1,025, Got 885 | re: Play.com /??Play Trade..click BUY with care
Hello there
I get most off my DVD'S from Play and never had any problems with them.
Cheers Holo 
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14-11-2008, 5:27 PM
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#14 (permalink)
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Join Date: Aug 2003
Posts: 968
Thanks: Gave 216, Got 121 | re: Play.com /??Play Trade..click BUY with care Quote:
Originally Posted by blakemere i`m suprised sandisk havn`t taken action on this  | I am also amazed. I asked what they would do & the guy said there wasn't much they could do. He was talking from an Indian call center.
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14-11-2008, 5:31 PM
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#15 (permalink)
| | Moderator
Join Date: Aug 2005 Location: Hillingdon /Hayes, Middx
Posts: 14,229
Thanks: Gave 425, Got 2,078 | re: Play.com /??Play Trade..click BUY with care Quote:
Originally Posted by D2V2D I am also amazed. I asked what they would do & the guy said there wasn't much they could do. He was talking from an Indian call center. | Edited your title for clarity
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