Bugs in new Philips Tubes ??? (32PW9308)

[steefler]

First, Hi !!

I've just brought a new 32PW9308 TV set. All is perfect but I've noticed a little problem on very brigther scenes : the top of the image converge on the center (like / \). I've put a photo of the phenomene here (the walls MUST be straight) :

http://perso.wanadoo.fr/steefler/STARW.JPG

It's Starwars EP2 begining of chapter 5.

Second exemple with Goldmember :

http://perso.wanadoo.fr/steefler/GOLD.JPG


Can you test this scene with your TV (contrast 75) set and give a feedback ?

Thanks !!!

[Lux]

I had a similar problem on my old blaupunkt where the top pat of the piccie was pulled towards the right (on NTSC DVD only)
I have no such problems (either yours or the old ones) with my new Philips 32PW8807.
But I have the black bars.

[steefler]

Have black bar too....

[Lux]

oh well, that happens. I see them but don't really care about it. it's only distracting in some scenes but the picture quality is so good that it doesn't bother me that much.
but your other problem is very weird.
phone customer service and they should send a technician he can fiddle around in the service menu and sort things out. if not ask for a new set.

One question though: does that only happen in very bright scenes or in all? or is it just noticable in bright scenes?

[steefler]

Yes, it appear ONLY during very bright scenes...

Can you test this scene (SW, Chapter 5) with your set ?

[Lux]

OK I'll try my german R2 of Starwars EP2 and my UKR2 of Goldmember.

I assume you ahve the UKR2 goldmember (star wars should eb the same).
just give me a few minutes, ok?

[steefler]

I have the french release of both.

Thanks for testing !!!

[Lux]

I thought that, having posted the pictures on wanadoo
aynway. just testedmine and they are fine.
seems to me your tube is not correct:
is it the picture only or does your TV also discolour the top part of the picture?

I have no distortion on either scene, sorry.
I'm sure you can exchange the TV. (I bought mine at Darty-Luxembourg and that worked fine)
HTH

[steefler]

The color on the top is only due to the photo.

So my tube is messed up.....

The setting to correct this fault is CNR on Toshiba sets and V-AMP on Panasonic sets.

It's possible yours has a setting that (might) fix this top 1" uniform bending.

[steefler]

Originally posted by nathan_silly
The setting to correct this fault is CNR on Toshiba sets and V-AMP on Panasonic sets.

It's possible yours has a setting that (might) fix this top 1" uniform bending.

Even if this *only* appear on brigther scenes ???? If i load a THX "target" the geometry is perfect..... I really dont know what thinking about this....

I've of course tried to fix it via the service menu but none of the options seems to correct that...

hmmm sounds like a power supply problem if it happens during high contrast scenes.

What contrast level is yours set to? Try decreasing it and see if it helps.

I have included a pic showing this effect- uniform bending, it coould be inwards or outwards. I managed to fix our Panasonic by adjusting the relevent setting.

[edit] usually the geometry fault effects top & bottom.. so the bottom of the picture should be slanting inwards as well.

What DVD player do you have? Im sure there was a thread involving someone with the exact same prob but with a new sony dvd player. Check out the dvd player section of this forum.

I think the thread is called "Sony 930 problem" i think.

[steefler]

nathan_silly : your picture is *exactly* the pb i have on brighter scenes. It *only* affect the top of the screen. Lowering the contrast to 30 (instead of 75 witch is the default setting) solve the pb but the image is waaaaaaay unwatchable (too dark) !!!!

My DVD player is a Philips DVD763sa (have the same pb using my PS2 as "cheap" DVD player).

so what can i do ?

[scooby do]

Looks typical of sets being produced today, not enough current available from the PSU to keep the electrons steered correctly. My old Philps 36PW9607 suffered terribly for this, glad I managed to get a refund.