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16-10-2009, 1:35 AM
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#1 (permalink)
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Join Date: Apr 2007 Location: Portsmouth (Uni)/West Midlands (Home)
Posts: 751
Thanks: Gave 93, Got 53 | Sony KD32DX40U Coloured Outlines/Blurry
We recently got a Sony KD32DX40U for our student flat which seems to have coloured outlines (mostly green, but sometimes red) during bright scenes and text. Also, things look slightly blurred, which is especially noticeable when connecting my MacBook Pro via s-video (running at 1024x576). When playing video, the blurriness isn't that noticeable, but small text can be hard to read and has outlines.
I have managed to get access to the service menu, but am not quite sure how to use it and don't want to mess anything up. Does anybody know what to do to fix this issue?
Here are a few examples:
__________________ Sony KD32DX40U, Marantz SR7001, Celestion 9, Mission 731, B&W 2000 IFS, Mission MS8, Harmony 688, PS2, PS3, XBOX, Wii Click For Details
MacBook Pro 15", NAD C370 + B&W 686, iPhone 2G 16GB + Grado SR-80 + Denon C551
Canon EOS 40D + Sigma 18-50mm f2.8 + Canon 50mm f1.8 + Tamron 55-200mm My Flickr | 
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16-10-2009, 11:12 AM
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#2 (permalink)
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Join Date: Feb 2007 Location: Bedford
Posts: 286
Thanks: Gave 9, Got 48 | Re: Sony KD32DX40U Coloured Outlines/Blurry
It could be a number of things, all of which won't be adjustable via the service menu. You'll need to have an engineer come and have a look at it. They'll check the Focus and Screen voltage control settings, condition of the tube, and also any scan coil/ tube magnet/ colour purity misalignment.
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16-10-2009, 2:30 PM
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#3 (permalink)
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Join Date: Apr 2007 Location: Portsmouth (Uni)/West Midlands (Home)
Posts: 751
Thanks: Gave 93, Got 53 | Re: Sony KD32DX40U Coloured Outlines/Blurry
Thanks for that. Do you know roughly how much an engineer would charge?
One thing I should have mentioned, when we got the TV, it wouldn't fit through the door unless we rotated it screen-down, I'm thinking that may have caused the problem? (It was not fun carrying 65kg of TV down a flight of stairs with a tight bend!)
__________________ Sony KD32DX40U, Marantz SR7001, Celestion 9, Mission 731, B&W 2000 IFS, Mission MS8, Harmony 688, PS2, PS3, XBOX, Wii Click For Details
MacBook Pro 15", NAD C370 + B&W 686, iPhone 2G 16GB + Grado SR-80 + Denon C551
Canon EOS 40D + Sigma 18-50mm f2.8 + Canon 50mm f1.8 + Tamron 55-200mm My Flickr | |
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16-10-2009, 5:02 PM
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#4 (permalink)
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Join Date: Feb 2007 Location: Bedford
Posts: 286
Thanks: Gave 9, Got 48 | Re: Sony KD32DX40U Coloured Outlines/Blurry
The cost of repair will depend really, plus there's normally a call out charge. I think it should cost well under £50 to put right, as there shouldn't be any components that will need changing (nor will the set have to be taken away).
Yes it's quite possible the scan coils have slipped a little whilst it was being moved. The engineer will re-seat the coils if this is the case, and adjust the TV's internal Focus setting for optimum sharpness.
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23-10-2009, 12:08 PM
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#5 (permalink)
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Join Date: Sep 2005
Posts: 568
Thanks: Gave 5, Got 9 | Re: Sony KD32DX40U Coloured Outlines/Blurry
to me it does look like a screen/focus problem as thats the first place id start off with, also looks like a convergence issue, again somthing that cant be done in the service menu you could take the back off and have a play with it but i dont advice it if your not familier with the insides on a crt  | |
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