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At the stage the above quote was taken, we were referring to our DMS Xtreme model, which can take any combination of cards/motherboards available.
Since then, we have pre-announced our intentions to fit the 6600gt to the DMS2. This will take about a month to materialise, as well as the digital tuner option. When it is available, it will be in the form of a new rear bracket, as well as the card itself. Anybody with a modicum of screwdriver ability should be able to fit it in about 5 minutes. We havent decided yet if it will be a back to base job, onsite, or customer fit...there are a mountain of possible issues we have to consider first. In the past, if you can assure us you are technical enough and carry responsibility, we have sent similar parts out to be fitted by customers. This *may* well be the case here, but please dont quote that as gospel.
Regarding customer upgrades, we do not have a strict policy on this as such. Competent customers are treated as such, however, obviously , if you damage the equipment via your own accord we will not cover that under warrantee. If you fit parts to it yourself that later cause problems (e.g. you fit ram, send system in because it is crashing, and it turns out to be the ram you fitted) then that wont be under warrantee either. I think it is just a case of using some common sense.
3rd party software is tolerated, off course. Our support teams may not be able to assist you directly with any problems with this software, but we will try where possible
Being a reputable supplier, we have to ship a region 2 drive. There are a host of utilities which can work around this, as well as firmware flashes available for download. Your warrantee will not cover a bad firmware flash on the drive. I think that is common sense too.
To summarise, it is YOUR machine to do with as you please, but, if you do something and it breaks a part we supplied, we wont be the ones carrying the cost for that. Once again, no loop holes, just common sense.
Hope this helps
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