[speedymct]

I've just bought a Sony SR12 from Amazon & I'm not overly happy with it, (particularly in low light conditions). Obviously I've removed the seal to get into the box, which looks like it's in breach of Amazon's returns policy, but I wondered if anyone else has had a similar experience sending back stuff to Amazon after looking in the box & having a tryout?

[A n d r e w]

Just return it as a faulty item. In the box where it asks you to explain the fault, write that the box was open on receipt.

Andrew.

[Mr Lazy]

If you've had it less than 7 days (I think it's 7) you can return any item (even if fully working) thanks to the distance selling regulations, so long as you return in original packaging, undamaged etc. etc.

Originally Posted by A n d r e w

Just return it as a faulty item. In the box where it asks you to explain the fault, write that the box was open on receipt.

Andrew.

You crafty you.

[muscleflex]

^^ oh cool! that's a relief and good to know.
been thinking about getting a sony TG3 and they're the cheapest i've seen lately.. but not sure about returns (in case i get disappointed with anything other than the low light capability altho i am not expecting much based on reviews)

I returned an HF100 last week (within 7 days - but opened) and they've just credited my credit card - very easy, no fuss.

[muscleflex]

thanks for that - why did you return it? thought the HF100 was one of the best ones?! i'd get it if i could afford it...but i need something small to carry with my dslr

Originally Posted by muscleflex

why did you return it? thought the HF100 was one of the best ones?!

Amazon dropped the price of the HF10 to £500, so I bought one of those instead!!