Hi Dianna, and welcome to AVF.
Your frustration is clear from the half-past two time-stamp on your post (assuming you're in the UK)!
I'm not familiar with the MS100 myself, but your posting reminded me of a review I'd read of it somewhere, which suggests installing the Cyberlink software which is supplied with the camcorder, for transferring your clips from camera to PC.
I've cut-and-pasted what the reviewer wrote about this below.
Quote:
The most notable feature of the MS100 is its one-touch uploading to YouTube on the internet. The provided Cyberlink software should be installed on a Windows XP or Vista PC in order that it can manage the process of transfering clips from the SD card in the camcorder to the computer via the supplied USB cable and onwards to the user’s YouTube account. The camcorder’s Upload button will automatically launch the PC application and oversee the uploading of the clip (whose size will be limited to YouTube’s own 10 minute limit) to the required account following log in.
Another feature that takes advantage of the MS100’s USB 2.0 connectivity is the Easy DVD Burning facility. Recorded video clips can be transferred to a PC’s DVD drive via USB 2.0 or directly using the supplied Cyberlink software. Alternatively, connect the camera directly to a JVC CU-VD3 Everio Share Station to create DVD copies of your clips (individually or as playlists you’ve created) direct from the SD/SDHC card in the camera. This uses USB Host Control, and is now a common feature of equivalent products from Canon, Sony and Panasonic, and it’s a very useful way of making quick DVD copies without requiring a computer - especially when you’re away from base. . . .
The MS100 has a USB 2.0 socket for undertaking all the stuff described above in addition to transferring digital stills images from the SD card to the outside world. The camera’s card will show up as a USB Mass Storage Device or, more simply, as a separate drive image on an Apple Mac’s deskop. There’s also an AV output connector to which the supplied composite vide and stereo audio cable can be connected in order to view the output on a regular TV or copy to a video recorder. And that’s pretty much it.
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Hope that helps,
Andrew.