AVForums

Our philosophy in our forums, reviews, podcasts and feature videos is to promote audio and visual excellence by gathering and sharing the best information and resources available.

Help

To begin please visit our help section »

Not a Member Yet?

It only takes a minute to start enjoying the benefits of AVForums membership, and it's free!

Member Log in

Capturing video - problems

Post Reply
Old 20-03-2006, 10:46 AM   #1
Senior Member
Join Date: Feb 2005
Location: Nottingham
Experience Points:
7,822, Level: 21
Points: 7,822, Level: 21 Points: 7,822, Level: 21 Points: 7,822, Level: 21
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 69, Got 64
Posts: 1,601
Capturing video - problems

I have a Canon MV800i mini-dv camcorder. I am having trouble capturing video onto my PC. My spec is:
Athlon 3 GHz
628 Mb Ram
Maxtor HDD (with 37Gb free space)
Nvidia Geforce FX5900XT
Firewire card
Windows XP os

So, I would have thought that the PC is up to the task. The problem is that when I try to capture (either with Windows Movie Maker or Ulead Video Studio 7), it will get no more than a minute's worth and then will drop frames or completely freeze up. I've tried de-fragging, closing down all anti-virus and firewall software but to no avail. It will seem to 'lock up' completely; I try the Ctrl, Alt, Del and shut it down from there...but then find the system idle process is taking up 99% of the CPU and it just sits there, until I do a re-boot. I've read that it's better to have 2 hard drives, or at least partition your drive...but that seems a lot of effort and possibly beyond my skills. I understand that, unless I re-format my HDD and do a new installation, that a new partition might cause me other problems.

Any advice or suggestions would be appreciated.
  Quote
Old 20-03-2006, 11:05 AM   #2
Member
Join Date: Mar 2005
Location: Rock Ferry
Experience Points:
2,778, Level: 12
Points: 2,778, Level: 12 Points: 2,778, Level: 12 Points: 2,778, Level: 12
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 21, Got 11
Posts: 73
I'm no expert,but I think you need a bigger hard drive,avi video eats up enormous chunks of hard drive space.

It's not all that difficult to install a hard drive and they are quite reasonabe to buy nowadays.
I'm sure more learned posters will soon be on hand to help you.
John.
  Quote
Old 20-03-2006, 12:34 PM   #3
Senior Member
Join Date: Feb 2005
Location: Nottingham
Experience Points:
7,822, Level: 21
Points: 7,822, Level: 21 Points: 7,822, Level: 21 Points: 7,822, Level: 21
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 69, Got 64
Posts: 1,601
I get the problem even if I choose the 'best for the computer' option ie quite lo-res wmv that doesn't rely on large file sizes.

37 GB should be ample...although speed might be an issue
  Quote
Old 20-03-2006, 1:38 PM   #4
Senior Member
Join Date: Oct 2005
Experience Points:
5,854, Level: 18
Points: 5,854, Level: 18 Points: 5,854, Level: 18 Points: 5,854, Level: 18
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 71, Got 60
Posts: 1,107
i'm no expert eithier and i would say it's definately not the hard drive, a one hour mini dv tape should take up about 14 gig or thereabouts and as you have 37gb free space that should be plenty,i don't think it is your processor speed as my pc is about 5 years old and is less than 1 ghz,and it does capture all the files albeit very slow so i would say you need to look elsewhere, what about the software your using ? i had quite a few problems when copying my first tape to the pc (just recently) but there are some great guys on the forum who i am sure will be along shortly to help you out.(as they did for me)
  Quote
Old 20-03-2006, 1:44 PM   #5
Senior Member
 
mhuk05's Avatar
Join Date: Jan 2005
Location: J6 M5
Experience Points:
14,581, Level: 29
Points: 14,581, Level: 29 Points: 14,581, Level: 29 Points: 14,581, Level: 29
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 31, Got 128
Posts: 2,285
IS the Hard drive external or internal? No need to reformat your current drive.

You're connecting with the firewire cable? Have you turned off your virus checker & firewall (doubt it's that). Did your camera come it Presto Video software?

Can you play without recording (on your pc)?
  Quote
Old 20-03-2006, 4:30 PM   #6
Senior Member
Join Date: Feb 2005
Location: Nottingham
Experience Points:
7,822, Level: 21
Points: 7,822, Level: 21 Points: 7,822, Level: 21 Points: 7,822, Level: 21
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 69, Got 64
Posts: 1,601
It's an internal HDD and I'm connecting by firewire. Although it wasn't an expensive FW card (about £11) it seems to work ok; it transfers tracks to my ipod really quickly. I have turned off AVG and Zone Alarm.

I'm not sure how to view without recording. How do I do that?

As both Windows Movie Maker and Ulead suffer the same problems, I guess it's not that...and I can't see how it can be anything to do with the latest drivers: the graphics card, CPU and motherboard are less than a year old. Windows XP has SP2.

  Quote
Old 20-03-2006, 4:47 PM   #7
Senior Member
 
mhuk05's Avatar
Join Date: Jan 2005
Location: J6 M5
Experience Points:
14,581, Level: 29
Points: 14,581, Level: 29 Points: 14,581, Level: 29 Points: 14,581, Level: 29
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 31, Got 128
Posts: 2,285
My canon mv530i came with Presto Videoworks. It can play the camera and view the footage on screen (PC) i.e. the same as pressing play on the camera, except you can also view it onscreen. Have you got Videoworks or does Ulead have the same ability (so you can see if the PC locks up)?
  Quote
Old 20-03-2006, 4:54 PM   #8
Member
Join Date: May 2004
Experience Points:
4,862, Level: 16
Points: 4,862, Level: 16 Points: 4,862, Level: 16 Points: 4,862, Level: 16
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 14, Got 18
Posts: 652
What about RAM, does the firewire or HDD have to buffer a little before writing (I am asking) and therefore cause frame drops. If this were the case I would make sure you are running as few processess as poss before capturing.

Shoot me down if I am wrong but I have a similar spec'd system and it works OK, the only difeference is I have much more memory!
  Quote
Old 20-03-2006, 4:56 PM   #9
Member
Join Date: May 2004
Experience Points:
4,862, Level: 16
Points: 4,862, Level: 16 Points: 4,862, Level: 16 Points: 4,862, Level: 16
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 14, Got 18
Posts: 652
Actuially (and this'll prove I'm a pretender) how do you get 628MB of RAM??
  Quote
Old 20-03-2006, 6:31 PM   #10
Senior Member
Join Date: Feb 2005
Location: Nottingham
Experience Points:
7,822, Level: 21
Points: 7,822, Level: 21 Points: 7,822, Level: 21 Points: 7,822, Level: 21
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 69, Got 64
Posts: 1,601
Sorry - should read 640 MB (512 + 128)
  Quote
Old 20-03-2006, 6:36 PM   #11
Senior Member
Join Date: Feb 2005
Location: Nottingham
Experience Points:
7,822, Level: 21
Points: 7,822, Level: 21 Points: 7,822, Level: 21 Points: 7,822, Level: 21
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 69, Got 64
Posts: 1,601
I don't think any software came with the camera.

How much RAM do you think I need?

I notice that ordinarily I have 41 processes running; I bring that down to about 35 when I've shut down all the anti-virus, firewall and itunes software, but I'm not really sure what the others do and whether or not it will cause instability if I shut them down.

Keep the suggestions coming guys
  Quote
Old 20-03-2006, 6:43 PM   #12
Moderator
Join Date: Aug 2005
Location: Hillingdon /Hayes, Middx
Experience Points:
47,154, Level: 53
Points: 47,154, Level: 53 Points: 47,154, Level: 53 Points: 47,154, Level: 53
Activity: 2.7%
Activity: 2.7% Activity: 2.7% Activity: 2.7%
Thanks: Gave 1,052, Got 2,970
Posts: 19,311
Brooktop your machine specs are fine ( maybe smallish HDD) and Ram OK if modest( 1 gig is better but not mandatory and is not responsible for the capture issue)
Are you using a firewire HDD?
Nothing wrong with that but if you are capturing with firewire from the camcorder to a firewire connected HDD some setups dont like it.
Im also thinking can you try another firewire cable?: they do go bad you know. Fire wire transfer to your ipod may not be as data intensive as video so Im thinking if its an IDE HDD you have the problem is in the firewire card or cable

PS: Re partitioning / New Hard drive: You do not have to upset your system and lose data as it is . If you need to do that post Im sure somebody here will be able to tell you which pitfalls to avoid

Last edited by senu; 20-03-2006 at 11:05 PM.
  Quote
Old 21-03-2006, 9:10 AM   #13
Senior Member
Join Date: Feb 2005
Location: Nottingham
Experience Points:
7,822, Level: 21
Points: 7,822, Level: 21 Points: 7,822, Level: 21 Points: 7,822, Level: 21
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 69, Got 64
Posts: 1,601
Thanks Senu. I'm guessing it's not a FW HDD, I simply bought one and plugged it into one of the slots. I will give another FW lead a try, but it's a bit more difficult to try a new FW card without cost and hassle. I'm wondering though, even if it was one of those and the connection was unstable, why would the machine 'lock up' and have the system idle process using all the machine's CPU power?
  Quote
Old 21-03-2006, 9:27 AM   #14
Senior Member
 
mhuk05's Avatar
Join Date: Jan 2005
Location: J6 M5
Experience Points:
14,581, Level: 29
Points: 14,581, Level: 29 Points: 14,581, Level: 29 Points: 14,581, Level: 29
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 31, Got 128
Posts: 2,285
Your HD isn't USB is it? Record to your C:\ drive - same problem?

Does your software give you the option to preview?

i.e. you play the video, see it on your PC screeen and then you can press "record" (or the equivalent)?

Have you looked in your Event Log?

start > control panel > admin tools > computer management > event viewer > application
  Quote
Old 21-03-2006, 10:30 AM   #15
Senior Member
Join Date: Feb 2005
Location: Nottingham
Experience Points:
7,822, Level: 21
Points: 7,822, Level: 21 Points: 7,822, Level: 21 Points: 7,822, Level: 21
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 69, Got 64
Posts: 1,601
The hard drive isn't USB...it's internal (IDE?). I turn off the 'preview' box.
It will capture the first few seconds and there will be a wmv file there (after I've re-booted) ..but just a couple of meg.
  Quote
Old 21-03-2006, 10:38 AM   #16
Senior Member
 
mhuk05's Avatar
Join Date: Jan 2005
Location: J6 M5
Experience Points:
14,581, Level: 29
Points: 14,581, Level: 29 Points: 14,581, Level: 29 Points: 14,581, Level: 29
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 31, Got 128
Posts: 2,285
I don't mean preview when recording.

Without recording, when your camera is connected to your PC and you press PLAY on your camera- can you view the footage on your PC with your chosen software? If that crashes your PC it's the card.

Did you check your logs?
  Quote
Old 21-03-2006, 12:12 PM   #17
Moderator
Join Date: Aug 2005
Location: Hillingdon /Hayes, Middx
Experience Points:
47,154, Level: 53
Points: 47,154, Level: 53 Points: 47,154, Level: 53 Points: 47,154, Level: 53
Activity: 2.7%
Activity: 2.7% Activity: 2.7% Activity: 2.7%
Thanks: Gave 1,052, Got 2,970
Posts: 19,311
He's right
: you should at any rate be able to see tha video playing on "play"( ie previewiing your tape) without actually recording as that in itself can give a clue as to whether the issue is related to data transfer via the firewire or capture to HDD on reaching the PC

Last edited by senu; 21-03-2006 at 12:41 PM.
  Quote
Old 21-03-2006, 1:14 PM   #18
Senior Member
Join Date: Feb 2005
Location: Nottingham
Experience Points:
7,822, Level: 21
Points: 7,822, Level: 21 Points: 7,822, Level: 21 Points: 7,822, Level: 21
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 69, Got 64
Posts: 1,601
Thanks guys; I'm not at home right now so haven't been able to try anything. I've just bought some more PC3200 Ram 512mb. I don't think that's the problem...but it certainly won't hurt. I'll also remove the 128 mb stick cos that may be PC2100 (which may be slowing the existing 512 stick down).

As I've had the occassional message saying 'camera disconnected' during the transfer, when I haven't disconnected it, it's leading me towards a FW card or cable problem.

I'm not sure how to 'play' the video straight to the PC, I'll have to do some more investigating. I meant that I uncheck the 'preview' option when I'm capturing.
  Quote
Old 21-03-2006, 4:12 PM   #19
Member
Join Date: Feb 2006
Experience Points:
5,674, Level: 17
Points: 5,674, Level: 17 Points: 5,674, Level: 17 Points: 5,674, Level: 17
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 19, Got 3
Posts: 130
Maybe it's a corrupt codec...I have had that in the past although it usually just generates a crap image .... Can I assume you have uninstalled ( properly - you might need to do some manual tidying up) and then Re-install the software..maybe obvious but i have had it fix my probs. PAritioning your HDD wont help at all..it's a single spindle....
  Quote
Old 21-03-2006, 4:28 PM   #20
Senior Member
Join Date: Feb 2005
Location: Nottingham
Experience Points:
7,822, Level: 21
Points: 7,822, Level: 21 Points: 7,822, Level: 21 Points: 7,822, Level: 21
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 69, Got 64
Posts: 1,601
When it does work...the image is fine. I doubt that both pieces of software (Ulead Video Studio and Windows Movie Maker) would have a corrupt codec. Someone has suggested I try a free (and very simple programme called DVIO to capture video).

At the mo, I think the most likely culprit is the FW card.
  Quote
Old 21-03-2006, 7:55 PM   #21
Moderator
Join Date: Aug 2005
Location: Hillingdon /Hayes, Middx
Experience Points:
47,154, Level: 53
Points: 47,154, Level: 53 Points: 47,154, Level: 53 Points: 47,154, Level: 53
Activity: 2.7%
Activity: 2.7% Activity: 2.7% Activity: 2.7%
Thanks: Gave 1,052, Got 2,970
Posts: 19,311
...and/or Cable ( Ive seen it happen a few times m8)
All the best
  Quote
Old 22-03-2006, 11:20 AM   #22
Senior Member
Join Date: Feb 2005
Location: Nottingham
Experience Points:
7,822, Level: 21
Points: 7,822, Level: 21 Points: 7,822, Level: 21 Points: 7,822, Level: 21
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Thanks: Gave 69, Got 64
Posts: 1,601
Right guys...it seems to be sorted! I put in another RAM stick to take me up to 1Gb (took out the 128 mb stick cos it was PC2100 so may have been slowing down the 512 stick). Captures fine now...no dropped frames. I also checked the FW card was firmly in the PCI slot (although it seemed to be).

Thanks for all your help guys...I just need to get to grips with the editing facilities in Ulead video studio as it doesn't seem totally straight forward).

Thanx 4 all ur help
  Quote
Old 23-03-2006, 1:12 PM   #23
Moderator
Join Date: Aug 2005
Location: Hillingdon /Hayes, Middx
Experience Points:
47,154, Level: 53
Points: 47,154, Level: 53 Points: 47,154, Level: 53 Points: 47,154, Level: 53
Activity: 2.7%
Activity: 2.7% Activity: 2.7% Activity: 2.7%
Thanks: Gave 1,052, Got 2,970
Posts: 19,311
  Quote
Post Reply

Powered by  
 Latest popular product prices
Kodak PlaySport Zx5 
7 prices from
 £79.99 Click to show/hide the offers

Sony DCR-SX45E 
4 prices from
 £189.99 Click to show/hide the offers

Toshiba Camileo H30 
1 price
 £107.00 Click to show/hide the offers

Samsung SMX-F50BN 
4 prices from
 £119.99 Click to show/hide the offers

Panasonic SDR-S70 
7 prices from
 £116.00 Click to show/hide the offers

Panasonic HX-DC1 
7 prices from
 £123.95 Click to show/hide the offers

JVC GZ-HM30 
6 prices from
 £144.99 Click to show/hide the offers

Sony DCR-SX21E 
2 prices from
 £149.99 Click to show/hide the offers

 Updated February 13th at 5:30am. Prices include delivery.


Thread information and display options
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off