Apologies for this topic. It's been raised before, but the answer given was a link to an external site which no longer works.

I have Pinnacle Studio 8 and can capture data from my video camera to the C drive OK. However, when I try saving it to D: I get these messages:

The data rate on Drive D: is less than the required rate of 4444 kbyte/second.
Drive D: is not capable of capturing DV data.

D: is 300 GB and not partitioned in any way. If I save the movie data to C: it plays back OK, but on moving to D: it tends to "jump" when playing back (frames missing?).

I've defragmented D: (though it says there was no need to) and I've checked the DMA is enabled for both disks.

PC spec:
HP Pavilion mx 70
1.3 GHz AMD Athlon
256 MB SDRAM

primary IDE controler: C: as master and D: as slave
secondary controller: CD as master and DVD as slave

Any guidance will be greatly appreciated!

[Tonel]

As no-one else seems to have a ready answer, and unfortunately I don't, you need to narrow down the possible cause.

If we take the message as being accurate then there appears to be something preventing writing of data at the minimum sustained rate. You could try disconnecting the CD and DVD and connecting the 300 GB drive (set to master) to the secondary controller. You must use the correct IDE cable for this (80 wire) not 40 wire used by CD/DVDs as this will be too slow. Then see if you have the same problem.

You could also check your BIOS settings to confirm that your motherboard is set to provide the highest data rate. Look in your motherboard manual for the settings.

Tony

You may have to go into RegEdit and select a new SiSpeed for the device (0 is 100speed, 1 is 400speed, 2 is 400/800 speed for Xp SP1 only)

[DigiStuff]

Hi,

Can you tell us please what the make model spec of the D: drive is ??

The more info we all get the more chance of fixing your problem!

Cheers

DigiStuff

Hi,
It's a Maxtor Maxline III 300GB U133:

http://www.dabs.com/ProductView.aspx?QuickLinx=3R13&v=2

I'm on XP SP2. I should have also said that on copying the MPEG movie files from C to D takes a long time.

Cheers

[emocean]

I presume that you are using a firewire cable to connect your external drive and not a the USB cable. If you are using firewire is it via a pcmcia card? The only reason I ask is that I had a similar problem and traced it to the card restricting the data flow. Also you can check the data write/read speed in pinnacle by going to the capture screen clicking on the capture drive folder and using the test data rate function.

Yes, using a firewire cable. The card is a DV-100 LE which I put in myself. It was recognised without any problem by the PC. Says "isochronuous transfer support for DV video data transfer from Camcorder to PC.

I don't know too much about these things. It says it provides three fully compliant cable ports each supporting 400, 200 and 100 Mbits/sec traffic.

For D: Pinacle says
Read: 3023 kbyte/sec
Write: 2863 kbyte/sec
Drive D: is not capable of capturing DV data

try:

http://support.microsoft.com/kb/885222

Reg edit instructions to follow

good luck

THIS ADVICE IS GIVEN WITH NO ADMISSION OF LIABILITY, YOU ATTEMPT THIS FIX ENTIRELY AT YOUR OWN RISK, all I would say is that it worked for me.

Go to START>RUN> and type "regedit".

scroll to HKEY_LOCAL_MACHINE/SYSTEM/CURRENTCONTROLLSET/ENUM/(or if the disc volume shows then select this path instead)

Right-Click the PCI folder and select FIND.

type in "sidspeed" and and hit ENTER

in the right window you should double-click "SidSpeed" - change the value to 2. Hit OK and exit and then FILE> EXIT.

Thanks, Roy.

I already had that XP fix.

Unfortunately I can't "find" sispeed in the /enum/pci directory.

The disks aren't labelled separately either.

Cheers.

[melliott1963]

Are you able to try a new IDE cable? If could be that the one you're using is faulty in some way. The fact that copying from C to D takes a long time would indicate a transfer speed problem.

On a side note, whilst I very much doubt this to be the cause of your main problem, I would say that 256Mb of RAM is very low for video editing. I'd say that 512Mb is the minimum, and 1Gb or above preferable. That's not to say you won't be able to edit video, but it's likely to be painfully slow.

Of course, it could just be that there is a fault with your Hard Drvie, and it's not spinning at the 7,200 rpm it's meant to!

Roy,

I found the SidSpeed (had typed SiSpeed preivously). It was already on "2". There is also a SidSpeedOld where the value is set to "ffffffff".

Some more info. C is FAT32 and D: is NTFS. Could tihs be a problem ? Also I haven't partitioned D (300 GB) should I do so? And can I do it now ?

Cheers

[melliott1963]

I doubt the different formats (FAT32 & NTFS) would cause this problem. Also, I personally don't like splitting large drives, as you always end up with wasted space on one of more of the partitions, so I'd recommend you stay at 300Gb - I've just got a 400Gb drive which I haven't partitioned.

[T0rNaDo]

256mb is low for using XP
it really does slow the pc down let alone trying to video edit...

as XP alone takes up some ram..

min i would use is 512mb or if poss 1gb..



NTFS is better filing system to FAT32

but you can still run it as fat32 if u like.

though being on XP it would proberly run a bit better on ntfs..

but to swap it over u need to format C.. reinstall etc faik

have u tried swapping both IDE leads around unless you
have a spare 80 wire ide lead there...

to see if the problem ur having moves to the C drive instead of D.. ?

does ur pc see the maxtor as a 300gb drive. or ???

I'll buy some more memory, but that's not going to solve the slow trasnfer speed to D ?

I've noticed that whilst disk manager and my copmuter see D:, it's not listed in the BIOS. Could this be a problem? It's seen as a 279.5 GB by the PC.

I'll try and borrow another cable to try.

[T0rNaDo]

go into device manager and see if you got any yellow ! on the ide ata/atapi controllers.
i have 2 Maxtor Maxline III 300GB hdds but there are sata150 ones.

they dont show up until the satas page comes up when its booting up.

but i do remember having a problem like this with a large drive. might of been a 200 or 250gb drive.. back then and was IDE too.

if i remember right it was a driver that was needed
as i had a yellow ! showing on the ide ata/atapi controllers.
and it said it would run slow until the problem was fixed.

cant remember wot driver i used..... might of been mass storage controller. ??

or a driver from the mobo cd .

Thanks, but already tried updating drivers. Nothing showing in yellow. All are "working properly".

[jomike]

Stupid question, but have you tried this The fact that your BIOS does not see the drive is IMO the most likely cause of your problem.

HTH

Mike

[T0rNaDo]

Originally Posted by jomike

Stupid question, but have you tried this The fact that your BIOS does not see the drive is IMO the most likely cause of your problem.

HTH

Mike

i remember having to use that. until i got a newer mobo and cpu.
then i didnt have to.. the mobo bios on the newer board could cope with larger drives....

[jomike]

Another stupid question: Have you looked on your mobo maker's site to make sure you have the latest version of BIOS?
If it is the latest version, there is apparantly software called "drive overlay" that tricks the BIOS into seeing the drive.

OK , have updated BIOS and it now sees the second HDD.
And .... read/write rate increased by 10 orders of magnitude.

It works!

Thanks very much to everyone for their tips! Now got a lot of work to do!

[T0rNaDo]

sorted... poor old mobo couldnt handle the size of the 300gb.. now u gave it a service ( bios update ) its ready to go !!


glad ur prob is fixed.....

having your system drive set as FAT32 could be problematic depending on what volume you build your previews or DVD's on, you have limited maximum file size which would restrict your video projects to around 17minutes.

[sachin]

Does this registry fix work for people who simply can't even get their camcorder to get recognised by the computer using firewire?