[lipservice]

Has anyone else come across this problem?

I recentley bought a Samsung SMX-C10 from QVC UK.

The user guide says it can record in:
TV Super Fine 720x576(50i)
TV Fine 720x576(50i)
TV Normal 720x576(50i)
as well as some web ones for uploading to Youtube etc.

To me this means PAL mode in 4:3.

The video is an MP4 (H.264/AVC).

On playback on my computer, using it's own software called "Intelli-Studio", (which is also on the camcorder itself) the video plays back as Widescreen and looks fine. If I play the video in Quicktime, VCL or Windows Media Player the video is sort of stretched, so people in it look tall, if you know what I mean!

In VLC, the properties says it is (as the user guide says), 720x576. But if I go to options etc and force/tell VLC to play in in Widesreen 16:9 the video looks OK! But of course when first played in default mode it reverts to 4:3.

So even though it is supposed to be recording in TV 4:3 mode it seems to be actually recording in Widescreen but the video players still see it as 4:3!

Within it own software, Intelli-studio, I can save it as an WMV file clicking on 16:9 and it all works OK, giving a good widescreen video, but I don't want to do that with every video I record!

I have phoned Samsung and no joy there, I don't think the person on the other end new much anyway!

I know I can send the camcorder back, but I would like to sort it out as I do like it.

As it is so new out, there is very little I can find on the internet other than info that it is new on the market!

This is driving me crazy!

[rogs]

Try the free program MPEG4 Modifier

Should let you correct the aspect ratio flag from 4:3 to 16:9

[lipservice]

Originally Posted by rogs

Try the free program MPEG4 Modifier

Should let you correct the aspect ratio flag from 4:3 to 16:9

Thanks for your reply, but I don't want to run it through any other programs etc, I want to be able to burn it to DVD from the 1st recording. I have other camcorders that do the job 1st time, but like this camcorder for its size for carrying in my bag etc.

I was hoping someone with a similar problem would let me know if it was a glich in the camcorder - will be sending it back for a refund.

Thanks anyway