[Hi-Def]

Hi i have a BT home Hub the new black 1.5 version

recently every time i try to watch bbc iplayer the hub will crash Youtube etc are all fine

its just iplayer and its on all 3 of my machines 2 x windows pc's xp+vista and a macbook

has anyone else come across this?

[beerhunter]

What do you you mean by 'the hub will crash'? Signs & symptoms?

[SeanT]

Weird. Have you a different router to try this with?

[Hi-Def]

Originally Posted by beerhunter

What do you you mean by 'the hub will crash'? Signs & symptoms?

signs disconnection from the internet

symptoms no internet connection

other router i borrowed which was a belkin pre-n is totally fine

[beerhunter]

So you lose the Internet and Broadband lights? (Sign)

Can you get to the HH's Home page on 192.168.1.254?

There have been some cases of buffer overruns when people have been using some download utilities. What level of HH firmware are you on? (Bottom of 192.168.1.254)

[SeanT]

What's the betting this is a bug with firmware level H?

[Hi-Def]

Originally Posted by beerhunter

So you lose the Internet and Broadband lights? (Sign)

well i loose the net first and after a few seconds it then begins to restart itself but will confirm in the morning the exact sequence of events

its Software version: 6.2.6.E on my HH

[beerhunter]

Originally Posted by SeanT

What's the betting this is a bug with firmware level H?

You lose but what is more intriguing is that thousands of people on 6.2.2.e ARE successfully using the HH for iPlayer.

We shall have to wait and see what the signs and symptoms of the failure are.

[SeanT]

Yep, version E has been forced now, the only way you're not running it is if your home hub is hacked or not attached to a BT broadband line. Have you tried resetting the hub to defaults? (there's a button to do this on the 1.5, on the V1 you just hold down the wireless button till it clicks)

[Hi-Def]

Originally Posted by beerhunter

You lose but what is more intriguing is that thousands of people on 6.2.2.e ARE successfully using the HH for iPlayer.

We shall have to wait and see what the signs and symptoms of the failure are.

well my HH updated itself to E the other day and it now works fine

dont know what it was doing this but its sorted now wish i knew of a way to update the firmware myself nd i could have been using iplayer earlier

[beerhunter]

Originally Posted by Hi-Def

well my HH updated itself to E the other day and it now works fine

dont know what it was doing this but its sorted now wish i knew of a way to update the firmware myself nd i could have been using iplayer earlier

I'm lost. I thought that you said that you HAD 6.2.2.E?