I contacted Amazon today and this is the standard reply that I got.
Thank you for writing to us at Amazon.com.
We appreciate your concern regarding the customs charges on your
recent purchase. As you know, customs policies vary widely from
country to country. Additionally, when ordering from Amazon.com,
you are considered the importer of record and must comply with all
laws and regulations of the country in which you are receiving the
goods. Many countries require these taxes be paid as a matter of
law, and we work with authorities to ensure compliance with
applicable
laws.
As noted in our Help pages
(
http://www.amazon.com/gp/help/customer/display.html/?
nodeId=468632), any customs or import duties are levied once the
package reaches the destination country. Additional charges for
customs clearance must be paid by the recipient; we have no control
over these charges and cannot predict what they might be. Customs
policies vary widely from country to country. You may want to
contact your local customs office for further information.
Generally, customs forms for international packages will list the
value of your order's contents by product type. For instance,
orders containing CDs, books, and videos will generally be listed in
a way similar to the following example:
Books value: $29.95
CDs value: $9.95
Video value: $39.95
If you used any promotional discounts on an order, please be aware
that while the promotion reduces the actual amount that you pay
Amazon.com, it does not change the value of the item itself. We are
required to declare the actual value of the items in your shipment.
Your privacy is important to us, and we know that you care about how
information about your order is used and shared. We would like our
international customers and customers shipping products outside the
U.S. to be aware that cross-border shipments are subject to opening
and inspection by customs authorities.
Also, we may provide certain order, shipment, and product
information, such as titles, to our international carriers, and such
information may be communicated by the carriers to customs
authorities in order to facilitate customs clearance and comply with
local laws.
If the order is a gift, the cost of the items is still stated on the
customs form. Customs authorities require us to state the value of
gift items directly on the package.
Thank you for giving us the opportunity to address your concerns. We
look forward to continuing to build a strong relationship with our
many valued customers in other countries.
Please let us know if this e-mail resolved your question:
If yes, click here:
http://www.amazon.com/rsvp-y?c=ydbeevha3289322507
If not, click here:
http://www.amazon.com/rsvp-n?c=ydbeevha3289322507
Please note: this e-mail was sent from an address that cannot accept
incoming e-mail.
To contact us about an unrelated issue, please visit the Help
section of our web site.
Best regards,
JohnK.
Amazon.com Customer Service
http://www.amazon.com