Alexander Revisited The Final Cut HD DVD

High_Def DVD · 21-09-2007, 3:44 AM

Well got my imported alexander yesterday and it was almost good.
Except the second part (disc 2) of the movie which didn't play at all.
Have the Toshiba HD-E1 player with firmware 2.0

Lion · 21-09-2007, 9:29 AM

I think there is a new firmware update out version 2.2 ?
I keep meaning to shove a lead into my HD-E1 and get it but life keeps taking over.

don't know if it will help with your second disc problem though.

Noggin1980 · 21-09-2007, 9:49 AM

I saw someone on avsforum say they had this issue and went into the setup menu and changed the twin format from HD-DVD to DVD and it played. Seems a strange solution, but hey it will only take a couple of seconds to try so worth doing before you send it back.

High_Def DVD · 21-09-2007, 3:00 PM

Ok thanks both of you, will try the set up thing and then the firmware via helpdesk .

High_Def DVD · 21-09-2007, 5:06 PM

Firmware 2.2 did it

This has been the longest Intermission i ever experienced.

By the way, the movie looks really good and ok sound.

Have a nice weekend, thanks again.

Lion · 21-09-2007, 8:53 PM

Quote:

Originally Posted by High_Def DVD

Firmware 2.2 did it

This has been the longest Intermission i ever experienced.

By the way, the movie looks really good and ok sound.

Have a nice weekend, thanks again.

glad you got it sorted.

Jas H · 22-09-2007, 1:32 PM

So, how is the image quality of this movie, compared to the best of other HD discs pls?

High_Def DVD · 22-09-2007, 4:59 PM

Image is really good. Sound is DD+ at 640kbps, sounds better than might believe.

bosque · 22-09-2007, 7:16 PM

Thanks High Def DVD, that looks incredibly good, glad I ordered a copy now. The SD disc of the shorter (168 min) cut was good enough for SD but this looks much better.

kingfats · 25-09-2007, 6:14 AM

Hi
Review up!
5 stars for PQ.......

http://hddvd.highdefdigest.com/343/a...revisited.html

harry m · 01-10-2007, 5:46 PM

can anyone explain please in simple terms why the second disc will not play on my xe1 with the new updated software.disc 1 is great disc 2 plays the dreamworks bit and thats as far as it gets.is this not a fault with the disc.thanks for any info.

High_Def DVD · 01-10-2007, 6:30 PM

Quote:

Originally Posted by harry m

can anyone explain please in simple terms why the second disc will not play on my xe1 with the new updated software.disc 1 is great disc 2 plays the dreamworks bit and thats as far as it gets.is this not a fault with the disc.thanks for any info.

Sorry to hear, same thing as for me earlier?
Well, firmware 2.2 did it for me, are u sure you do have the 2.2 in the player and not the 2.0 in the maintenance?
I haven't any answers, was in contact with toshiba 2 weeks ago and they said there wasn't any issues with this movie at all and as noted 2.2 did help me with my E1.

What if a restart helps, you unplug the power cord and reconnect the player from there?

harry m · 02-10-2007, 5:10 PM

thanks for the reply,i have the 2.2 installed and this is the only disc i have ever had a problem with so i guess i will have to live with it.

bosque · 02-10-2007, 6:54 PM

Quote:

Originally Posted by harry m

thanks for the reply,i have the 2.2 installed and this is the only disc i have ever had a problem with so i guess i will have to live with it.

I also had a problem with the second disc. Try initialising the disc under the general maintenance on set-up - failing that try changing the disc on the picture set-up to PAL rather than AUTO.

High_Def DVD · 04-10-2007, 2:46 AM

From other users:

"I had the same problem on my HD-E1 (European A20(?)) The display on the player said "NONPLAY" and i got the message 'System Error Accured'
I solved it by clearing all the entries in the persisten storage of my drive and then insert the disc again."

"The first time I tried the second disc, it gave me "System Error" after the Warner logo. I ejected and reloaded, and it played fine after that."

"Deleting all entries for Warner Bros. in the persistent storage of my HD E1 worked for me."

kbfern · 04-10-2007, 2:03 PM

Got my Alexander disc from movetyme today, disc 1 Ok, disc 2 would not play(system error occured).

My E1 was loaded with firmware 2.0, so out with the cables and hooked it up to the pc and 30 mins later had 2.2 firmware loaded.

Popped Alexander disc 2 in, still no joy would not work past the Warner Brothers splash screen.

Tried a couple of the sudgested fixes, change HD DVD to DVD and picture setting change from Auto to PAL still no joy.

Was getting desperate by now so tried the persistent storage, and saw there was a warner brothers logo there so I deleted it and voila the disc now works so thanks to High_def DVD for the fix.

Anyone got any ideas why this problem is occuring.

harry m · 04-10-2007, 6:12 PM

hi can someone please tell me what persistent storage is,also in easy steps how you access this and remove the logo.sorry for the questions but at 60 years old i have a problem getting my head round some of these things.many thanks in advance for any info.

kbfern · 04-10-2007, 6:29 PM

Harry

Can't tel you what it is or does(trying to find out myself) but switch your machine on.

Then hit setup button,go into maintainance you will see a box marked Persistent Storage, highlight it and hit the Ok button.

You are now in Persistant storage, hit Ok button and if anything shows up(warner bros or another studio name) you can delete it by pressing the delete key(it shows on screen what button to press).Once deleted the movie will play(at least it did in my case)

In my case it was Warner Bros and the movie is Alexander,are you having trouble with this movie too?

bosque · 04-10-2007, 9:52 PM

Warner should revisit this disc and replace the one we've bought with a fully working HD-DVD. It's ridiculous to issue a disc which won't play on 2.2 firmware upgraded players and for buyers to have to fiddle with their machines in order to get the disc to play.

kbfern · 05-10-2007, 6:52 AM

I quite agree Bosque I am starting to feel we are beta testers for the HD DVD & blu ray manufacturers.

This product is just not ready for joe sixpack,I am happy with the concept & audio/visual side of high def dvd but why should we have all this faffing about when we want to watch a new disc

If the manufacturers want this product to succeed they need to sort this out and fast,imagine if they sold these machines/discs in the 100's of thousands(as I am sure they do want to) they would have a lot of unhappy campers on there case.

kbfern · 05-10-2007, 1:19 PM

Having watched Alexander disc 2,I popped disc 1 back in to find it would not play untill I re-did the persistant storage delete.

So it looks like each and everytime you play one of these discs you are going to have to faff around with persistent storage,what a load of old cods

bosque · 05-10-2007, 1:26 PM

Wonder if it's something to do with having HD content and SD content on the same disc ? although that doesn't seem to be a problem for other discs with similar content. It is an amazingly good transfer and I was pleased that Oliver Stone decided to cut out Jared Leto's blurry writhing during his death scene which looked unintentionally comical on the director/theatrical cuts. Not too sure whether the added gay scenes worked, though.

harry m · 06-10-2007, 3:19 PM

i took kbfern's advice went into the maintenance menu nothing in the persistent storage .had a look round whilst in there.so came out of the menu thought i'll give alexander one more try lo and behold it worked.i would like to thank everyone who kindly replied so at least i got to see the end thank you.