Sony BDP-S350 sync probs
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hi,i have a Sony BDP-S350 blue ray player hooked up to a sony v300 hd tv and when i sometimes watch a movie the film goes out of sync about 3 or 4 times can anybody help as this is driving me crazy i feel like returning the player back to the shop were i got it fom ..many thanks |
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| Eminent Member | Re: Sony BDP-S350 sync probs Quote:
All the best. | |
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| New Member | Re: Sony BDP-S350 sync probs
Thanks for your reply,i have checked the hdmi settings and they are on!
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| New Member | Re: Sony BDP-S350 sync probs Quote:
I FEEL YOUR PAIN !!! Ahhrrggghhhhhh !!!!! ![]() I too am frustrated almost beyond endurance with this player's out-of-whack A/V sync problems. (I take it that you haven't received an acceptable 'fix' yet?) I've been through *two* of these players actually, direct from two Sony retail stores. My newest is a factory-fresh, brand-new, out-of-the-box BDP-350. I even upgraded the player's firmware to what I believe is the most recent version available, directly from Sony's esupport website, version 07.2.007, which is dated April 23rd/2009. (It isn't necessary to use the ethernet port in the back <I have no hi-speed internet connection> to obtain a firmware upgrade) - Sony's website has a downloadable file, around ~50 MB, which can be burned as an iso image directly to a blank CD-R. My upgrade took-hold perfectly. Still, the a/v lag is glaringly unacceptable. With, perhaps, 80% of my eXpen$ive, brand-new blu-ray disc purchases, the audio aggravatingly follows the video, after-the-fact. It's driving me up-the-wall and takes all the joy out of my new purchases. (Oddly, the other ~ 20% of my new blu-ray disc purchases seem to play fine.) This Sony is an otherwise magnificent player, and I just love it. I also just purchased a new (lower-end) Sony Bravia 32" HD-TV (720p) to play my discs through, and of course, I'm using the HDMI input. I *know* our A/V sync problem, Joel007, is not an isolated one, judging by my Google searches on the problem. But *interestingly*, on one website, a reviewer mentioned: "[The player] has an audio video lag tweak for discs that might be out of sync." Allejulah! (Or so I thought). I can't seem to find anything about this apparent "tweak" anywhere in the Sony user's manual. As you know, there are quite a few audio-settings possible in the various set-up menus, but I simply cannot seem to find an acceptable compromise no matter what audio-settings I try, and it is proving to be a most frustrating, tedious, tiring, time-consuming exercise attempting to do so. I have almost given up. ![]() I will try to elicit some sort of response from the Sony website "team" (if that is even possible). I have waited so long, saving up my pennies, to join this exciting new hi-def era (there are no thu-the-air terrestrial digital broadcasts in my area <Nova Scotia, Canada>, and I cannot afford a cable-box hookup or satellite installation on my low fixed-income), and so blu-ray discs are my only hi-def option. If I can find any remedy to this dilemma, I will certainly share it with everyone here. And if you, Joel, or anyone else in here can offer any assistance, I would be most appreciative indeed for any help, tips or suggestions. (In fact, I just joined this A/V forum a few minutes ago in the express hope of finding a solution). Many thanks in advance, everyone! -- LittleBrownStain (Mike) from Halifax, Nova Scotia -- | |
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| Eminent Member | Re: Sony BDP-S350 sync probs Quote: | |
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| Thanks from: | LittleBrownStai (16-05-2009) |
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| New Member | Re: Sony BDP-S350 sync probs
WoW !!!! Kingfats, your suggestion *seems* to give me *much better* a/v sync! It's still not "bang-on", but IS much better! It's going to take me some time to figure this one out with (other) problematic discs I have - the Sony doesn't load blu-rays very quickly if not in "standby mode", requiring a boot-up from scratch. (A bit time consuming), but I'd like you to know.... Just now, playing the music video from disc 1 of the 3-disc boxed set of Walt Disney's classic "Pinocchio" movie (1940), has never been in as close to 'proper' a/v sync in the last half-dozen times I've made a bunch of "audio" setting changes. This is the best yet. ![]() Will log off now, and try some other discs. Will return another ime. (Much experimenting to do). *** THANK YOU !!! *** -- (Mike) -- |
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| New Member | Re: Sony BDP-S350 sync probs
(Follow Up): I had put the wrong disc into the player when I wrote that last post. Turns out that my A/V sync problem is still here. ![]() You see, there is both a Blu-Ray AND a standard DVD of the movie contained within the same Pinocchio boxed set. I had inadvertantly used the (regular) DVD instead of the Blu-Ray to check the a/v sync out. With this Sony BDP-S350 player, regular DVDs *always* have either perfect, or near-perfect sync anyway. (And I have found that the upscaling capability of this player with ordinary DVDs is just *outstanding*). WHAT an improvement over my regular, non-upconverting Sony dvd player on the *same* Bravia TV set! ![]() Having said that, with the vast majority of blu-ray titles I play, the audio track is *very behind* the video with this player regardless of what settings I use. I DID manage to locate that audio-delay "tweak" another reader spoke about, on pages 34-35 of the blu-disc manual. I have set the A/V delay to 0 msecs. (You can _increase_ the audo delay by as much as 120 msecs, but that is exactly what I trying to do the opposite of!) Other settings which DO help a little bit in most cases: AUDIO SETTINGS --> Audio Output Priority --> HDMI --> Audio (HDMI) ----------> AUTO --> BD Audio setting -------> MIX Also, I have disconnected *everything* from the Sony Bravia TV except for the Sony blu-ray player itself, to avoid confusion. I am only using a single HDMI cable ("Belkin" brand) plugged into the primary HDMI-1 input. (No audio cable(s) are necessary of course). As well, for the time being I am only using the TV's built-in speakers. No external analogue connections are being used at all, and so the HDMI-only audio feed *should* be working perfectly! Isn't that supposed to be one of the advantages of using HDMI cables in the first place? (As well as to supply uncompressed, unrestricted audio/video streams). It would seem, KingFats, that setting the "Control for HDMI" to "ON" simply helps to ensure overall compatibility with two, compatible Sony-Brand devices - the Player and the TV in this case. And both devices do in fact work perfectly together - I can use *either* of the remote controls to activate common functions (Channel Up/Down; Volume Up/Down; Mute; On/Off; Input; etc.etc.) Unfortunately, setting the "Control for HDMI" setting to "Off" doesn't help with the A/V sync. Ratz! (But _thank you_ for suggesting it; I'm willing to try just about anything at this point).I dunno...... I think I'm getting pretty close to returning this player for, perhaps, the newer BDP-S360 player (at least I think that's the new model #) just hitting the shelves right about now. This is supposed to be the next direct-replacement-successor to the 350. But I grow weary of chasing model numbers around, y'know? - I would simply just like to sit down and *enjoy* my new blu-rays without having to earn a new University Degree in "Technical Setup Configurations" and I can assure you, I'll be scrutinizing the 'Net for *any* further A/V problems with Sony players in the future, before I plunk down another red cent! (I guess you can see why I'm so reluctant to buy any more expensive blu-ray titles when my chances of enjoying them hover around 20%, eh?Much obliged for your kind indulgence, KingFats. -- LittleBrownStain -- |
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| Eminent Member |
What resolution are you sending.......tried with 24p OFF?
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| New Member | Re: Sony BDP-S350 sync probs Good Morning, KingFats! ![]() The player is sending out 1080p resolution, even though my (smaller, 32") Sony Television only has a native resolution of 720p. (No big deal - at this screen size, 720p looks terrific, even with upscaled, standard resolution DVDs.) I've variously adjusted the blu-ray video settings for "1080/24p Output" as: a) Auto b) 60p c) 24p In other words, I've turned 24p both ON and OFF, and it makes not a hoot of difference, synch-wise, on most of my blu-ray movies. In each case, the video, "When You Wish Upon A Star" -- (which I'm using here as a test piece because, audio/video-synch-wise, it is so hopelessly out-of-whack), the audio LAGS *WAY* behind the video. Lip-synch is...., (well)..... nuts...., y'know? Doesn't matter which (above) setting I use - this particular video (which I'm growing to hate by the way), as well as the aforementioned 80% of my new blu-ray movies, ........ S-U-C-K, when it comes to proper synch. Do you have the Sony BDP-S350 yourself, Kingfats? After about a year of being on the market, you would think Sony would have worked out this particular player's crappy a/v issues by now,right? (Nooop). Do a Goggle search for BDP-S350 + "out-of-sync" and see the reams of problems people still have with this damned machine!!! (My player was manufactured in December 2008 according to the sticker, and I have now upgraded the firmware to version 07.2.019). I'm not going to bother upgrading it again. This player has just about exhausted all the patience, testing, upgrading and time I'm going to spend with it. Sorry, Sony - it's the bottom of the 9th, and you just blew your last strike. ![]() -- LittleBrownStain -- |
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| New Member | Re: Sony BDP-S350 sync probs Quote:
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| Thanks from: | LittleBrownStai (17-05-2009) |
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| New Member | Re: Sony BDP-S350 sync probs Quote:
THAT WAS THE *ANSWER* !!!!!!! ![]() ![]() ![]() Doesn't it often seem as though the simplest answers frequently turn out to be the right ones after all !!?!!?!! Changing the bd audio setting for DIRECT (I had previously set it to MIX), did the trick. That video I talked about - the one I had given up all hope of ever playing back properly, now has Bang-On A/V Sync! I can't believe it! Before I allowed myself to get too, *too* optimistic, I just made some quickie peeks with a few other titles, (Fargo; Cast Away; The English Patient; Shrek The Third; The Last Samaurai, The Fugitive......), and whether I looked at some of the bonus materials or the movies themselves, everything is looking and sounding A-ONE ! THANK YOU SO MUCH, tomtomtoo! If you were here right now, I'd offer you a FREE blu-ray boxed-set of your choice. (Wow! - think I'll head down to the local WalMart this afternoon to see what they're stocking today! Wheeeeeeeeeeeeee !!!!) If I see you there, we'll pop into MacDonald's - Dinner's On Me! ![]() (I think they're having a Promo right now, handing out free game pieces for a free bluray!) ![]() -- Little<Previously-Off-Synced>BrownStain -- Last edited by LittleBrownStai; 17-05-2009 at 2:44 PM. Reason: (Typos...) | |
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| New Member | Re: Sony BDP-S350 sync probs Quote:
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| New Member | Re: Sony BDP-S350 sync probs Quote:
![]() Good thing too, because it was my second unit (I took the first BDP-S350 player back), and I doubt they would have given me a third replacement, or my money back. Job well done, big fellah! -- Mike -- | |
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| New Member | Re: Sony BDP-S350 sync probs Quote:
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| New Member | Re: Sony BDP-S350 sync probs Quote:
I have 10 titles thus far though, and I've ordered two oldie-but-goodies from Amazon.com. (I had to do a lot of mail order when ordinary dvds came out years ago, too, to get anything half decent). Blu-Rays cost an arm and a leg right now, and just like their DVD counterparts, if you don't choose wisely, you can wind up with a lot of junk in your collection - and in the case of blu-ray, a lot of *expensive* junk - so I plan to do a bit of research before buying too much stuff. They're *way* overpriced in general. There's a LOT of overhyped blu-ray junk out there on the store shelves as you know. Gotta give the format time I guess. ![]() Not to mention - the Sony does a really really really GOOD job of upscaling regular, standard-def DVDs too! I've never seen them looking better. If I get too bored today, I might trot down to the local Walmart though, to see if they've gotten anything decent in my shade of BLU in recently. ![]() -- LittleBrownStain -- | |
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| New Member | Re: Sony BDP-S350 sync probs Quote:
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| New Member | Re: Sony BDP-S350 sync probs Incidently I should have mentioned earlier there is a very safe hack for your bdps350 to make it multi region for dvd If you are interested look it up on the site All you need is a "one for all 4"remote controll and youre away on a hack
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| Senior Member | Re: Sony BDP-S350 sync probs Quote:
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| New Member | Re: Sony BDP-S350 sync probs Dont panic your hdmi is doing the work that is your picture is coming from hdmi and optical or coaxial out going to your reciever av When set to mix its for analogue setup I think
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| New Member | Re: Sony BDP-S350 sync probs Quote:
I've heard repeadedly from others on the 'net that if you're watching your blu-rays on anything under (about) 40-or-so inches, you cannot really tell the difference in quality. Also, since I am single and live in a single-bedroom apartment, I really have no space for a humoungous 50+ inch screen tv at all. The Sony Bravia takes up about all the bedroom space I can spare for now. (The Sony tv is a "perfect bedroom size" as one reviewer put it.) As well, there are, unfortunately, NO over-the-air (OTA) digital broadcasts in my area, so I'm stuck with analogue for now. (Can't afford cable or satellite). And too ..... full-fledged, *broadcast*-quality high-definition is only a maximum of 1080i resolution (not 1080p), so would I even notice a difference? Some have suggested that 1080-Interlaced and 720-Progressive, look pretty-much the same anyway. Truth is, I am happier now with my lower-end-(ish) 32" Sony Bravia, then I would be with some other manufacturer's similarly-priced 1080p model. (At least, I've got my foot in the digital door now, eh?) <ggg> And that simple little recommendation you made to me, tomtomtoo, which had eluded me for so long, (to use Direct-Digital Audio OUTput rather than MIX) has made a WORLD of difference to me!! Please read on and I'll tell you why...... -- LittleBrownStain -- Last edited by LittleBrownStai; 21-05-2009 at 1:47 PM. Reason: Typographical errors. | |
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| New Member | Re: Sony BDP-S350 sync probs Quote:
If you can catch a good deal on this player, petet66, I wouldn't hesitate to recommend it as my first blu-rayer player. This model has been recently supplanted by a newer one I think, but there is still *scads* of life left in this player. One of my (smaller) local Sony retail outlets just got 15 (fifteen!) new S-350's in stock last week, so there's no doubt they are selling well. Wanna know how frustrated I had initially become with this player though? ...... You see, Warner Brothers' Studios has put out several boxed-sets of blu-ray movies, ("Best Of Blu-Ray Collection, Volume One; Volume Two..."), etc. etc. Each set consists of four separate titles. I bought two of the sets. (Eight discs). I had become SO SO SO frustrated with these early-generation blu-ray discs, giving me Way-Out-Of-Whack audio/video sync with 6 out of the eight movies being unacceptably screwed-up sync-wise, that I actually snapped them in half with my bare hands! (I trashed the six, in other words). WELL, there's about $100.00 down the drain right there, you know? Didn't matter which audio-delay settings I tried with the BDP-S350 player, I just could NOT get these discs to play back properly! Also, there were others in my collection that were equally as off-sync, (so yeah), I trashed them as well - [ I can be such a fool, eh? ] ![]() Turns out I was wrong though (as tomtom's suggestion proved), so, in order to get at least a *few* of the movies back, I went out and bought one of the boxed sets *again*. You can see, perhaps, how my frustration had gotten the better of me, and co$t me a bundle in the proce$$. As well, I had seriously thought of trashing the player itself too. (This was my second BDP-S350). In every case, the very SAME discs now play back without a hitch. (Mel Gibson's "Lethal Weapon" springs immediately to mind). Ah well, ....... the "early-adopter blues" got the better of me I guess. [shrug] It's all just 'teething pains', now .... ![]() -- LittleBrownStain -- | |
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| New Member | Re: Sony BDP-S350 sync probs Quote:
-- Mike -- | |
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| New Member | Re: Sony BDP-S350 sync probs Hello Mike if you were looking at a film without using hdmi (analogue)it would then be in sync using mix
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| New Member | Re: Sony BDP-S350 sync probs Quote:
Sort of like when using the composite video input (RCA jacks) or S-Video connection, right? (Nah.....) Methinks I'll stick with HDMI. (Of course, I could always use the S-video jack with my old Pioneer DVD set-top recorder), but then, that's not exactly blu-ray is it? {Off Topic} - Funny, I just noticed this: Does this A/V site originate from Great Britain? I see a lot of pound-signs in there! (I'm from Canada - I don't even have a pound (money) symbol on my keyboard.) {More Off-Topic} - Oh - speaking of the UK - I just saw this on the local news last night - Sir Paul McCartney is going to be doing a live, open-air concert in our city (Halifax) in July this summer!!!! Paul McCartney to play in Halifax I live only a 5-minute-drive from where the concert is going to be held. Think I oughta go? -- Mike -- | |
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can anybody help as this is driving me crazy i feel like returning the player back to the shop were i got it fom ..many thanks 



I had put the wrong disc into the player when I wrote that last post. Turns out that my A/V sync problem is still here. 

(I guess you can see why I'm so reluctant to buy any more expensive blu-ray titles when my chances of enjoying them hover around 20%, eh?












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