Cheers Simon, just called them again and they confirmed they now have them in.
I'm not impressed at all with their "service".
I've called them almost every day for the last 2-3 weeks and they promised me they would call me as soon as they came in.
I have to call back tomorrow to check if accounts have raised the invoice and whether it will be sent out tomorrow or next week.
I also enquired about the multi-region mod and the guy I spoke to said they would not be modding them and would be sending them out as Region 2 players only.
If that's the case then I definitely will be cancelling as I was guaranteed the player would be multi-region modded in the shop before despatch to me.
I'm beginning to wonder whether I should cancel and go with a more reputable dealer...