[HenryPorter]

Spoke to Denon at great length earlier - must say the guy was extremely helpful and friendly.

The problem is indeed with Sky, and he was going to get back to Sky for an update. The problem is only evident on a particular make of 1Tb Sky HD boxes. Mine is a Pace box and these are not affected - lucky me!

I am going ahead with the purchase.

I agree with the earlier post. If the bug resides within the Sky firmware then only Sky can resolve it. It is pointless Denon attempting anything given the frequency of Sky firmware updates.

[RSRAVI]

Let us know how you get on ........ Will be interesting to see if you get issues too

But sky can argue its only certain manufactures having issues Sony av amp no issues ???????

[pug306d]

We don't know all the details but apparently sky's engineers have identified the issue and acknowledged they need to fix the problem with a firmware update to the Sky box.

Without knowing the exact problem its hard to say who is at fault, it could be that it works with the Sony as its not HDMI 1.4 or uses a different chipset or.... the list is endless.

Sky might fix it one day I guess...

[CaseyBarrett]

Hi guys,
I'm having this same issue. Was there ever a resolution?

[pug306d]

I swapped my Denon in the end for a Onkyo and its been working ok, I have had other problems since and although I can't confirm it I suspect if you try a different HDMI input on your TV it might fix it?

[thulaniG]

just bought a 2113 today and was wondering why i wasnt getting a picture.

[chipsy1967]

Looking to buy a Denon 2113 shortly. Anyone know whether this issue was ever resolved? thx

[Daddy k]

I get the issue maybe once every few days. In the end I don't switch the sky box off

[thulaniG]

Originally Posted by chipsy1967

Looking to buy a Denon 2113 shortly. Anyone know whether this issue was ever resolved? thx

well, my initial problem was on the very first day
after being able to do everything else but watch sky, i turned it off went to bed and when i came back from work it was working fine and has been working fine since

i have not updated any firmware and im currently running what was in the box.
i'll update the firmware tonight
this is my first home theater amp (after much deliberation between this, the marantz 5006 and pioneer's vsx 922)
im pretty much a novice to all this tbh however i feel like this is a very good buy. picture quality is amazing on my LG 50PM670T. i'll test this on the LED in the bedroon tonight
as far as sound goes, im curently working with cambridge audio s30 fronts and i must say, ive watched more tv in the past week than i have in the past 6 months, the sound reproduction is just phenomenal. im going back to richer sounds to get a s50 center and a pair of s70's. im still struggling to get good reproduction from ipod playback
the missus is not happy about the new set of speakers she said amsterdam or the speakers. the speakers won!!

[chipsy1967]

Thanks for the replies.
ThulaniG - are you happy with the Denon 2113 for music too?
thx

[thulaniG]

i havent figured that bit out
it sounds very congested sometimes
i need to have a bit of tinker and i'll let you know
i have not tried airplay as yet
it was just a quick plug in of the ipod

[AidenL]

I have the 2Tb Box, just says its made by Sky, is it ok to work with any of the current Denon models?

[PirateMark]

Originally Posted by AidenL

I have the 2Tb Box, just says its made by Sky, is it ok to work with any of the current Denon models?

It will work put you may experience pass through issue due to hdmi hand shake, and the 2tb box software, my pass though does not work with my 2tb box and my denon 3113

[AidenL]

Thats grand.

I have the DRX 895C box, I think i saw somewhere theres a fix for it already?

[AngelRex]

Typically I have just picked up a denon 3312 and has been working perfect for 3 days now I have this issue....... I have one of the newer 890 boxes and am really annoyed this is still happening....

[bogg1e]

I have the HDCP handshake with a drx890 and avr 2313. Until I can force update (not available to my box yet) Im running thro a switch and opt cable. But the DD sound is all over the place Sky new HD has to be turned up alot and in movies scene to get 5.1 but then the BBC channel is far too loud and I have to switch it to pure (direct)top get the sound but only in stereo. Any ideas chaps.

[AngelRex]

Originally Posted by bogg1e

I have the HDCP handshake with a drx890 and avr 2313. Until I can force update (not available to my box yet) Im running thro a switch and opt cable. But the DD sound is all over the place Sky new HD has to be turned up alot and in movies scene to get 5.1 but then the BBC channel is far too loud and I have to switch it to pure (direct)top get the sound but only in stereo. Any ideas chaps.

I force updated yesterday and got the latest version. I'm now worried it's that that has caused this problem....

[bogg1e]

I updated yeterday and now the problem is fixed, now running the sky to the amp as it should be, sound all good as well! If you still have problem and the sky box has the r006 update, maybe you should be looking at cables or any switches / boosters you have in line.

[AngelRex]

tried different cables not boosters or switches and still the issue

It wasnt happening to me before the update....

[bogg1e]

What firm ware version do you have? Then call Denon to see if they have a record of this with your Amp? Is all i can suggests to try to get your Amp running with sky.