Remote settings

[Dougaldiver]

I used to have a Sky + box downstairs and a standard sky box (under the multiroom contract) upstairs. I have recently had Sky HD installed downstairs and the sky + box moved upstairs.

Historically I would sometimes find that the upstairs box had changed channels, usually during the day to a childrens channel (which we don't watch) or sometimes over night to one of the news channels.

Since the Sky + box has gone in upstairs we have also seen recordings being deleted (not all of them but some).

Although I can't see how, as I thought they worked on line of site, I can only assume that we are picking up remote signals from a neighbours controller (neighbours both sides have sky and have children).

Has anyone else had this problem. Is their a way to change the remote 'frequency' if it is conflicting with another nearby unit?

Any advice gratefully received

Thanks

[JayCee]

Originally Posted by Dougaldiver

I can only assume that we are picking up remote signals from a neighbours controller (neighbours both sides have sky and have children).

Unlikely.
Infrared remotes can't "see" through walls.

[Dougaldiver]

Jaycee

Yes, I thought it was unlikely as well but I can't think of a better explanation at this point....

Anyone got any ideas?

[JayCee]

Originally Posted by Dougaldiver

Anyone got any ideas?

Intermittent Stuck-down button on the remote or the box.
Faulty Sky+ box.

[Dougaldiver]

Again, I would have made the same assumption except that the original sky box did this in this location and now the sky + box does it in the same location. The sky + box did not do this when it was downstairs.

The box is different, the remote is different, only the location is the same

[JayCee]

Originally Posted by Dougaldiver

Again, I would have made the same assumption except that the original sky box did this in this location and now the sky + box does it in the same location. The sky + box did not do this when it was downstairs.

In that case it's possible one of your neighbours has a "Powermid" or similar remote extender...either that or one of them has a clear line-of-sight to the front of the box.

[Dougaldiver]

Thanks JayCee. Perhaps I'm not going mad. I suspect it must be something like this Powermid rather than line of sight.

So, it brings me back to my original question... does anyone know of a way to change the 'frequency' setting for a Sky + remote to avoid a conflict with another?

[JayCee]

Originally Posted by Dougaldiver

does anyone know of a way to change the 'frequency' setting for a Sky + remote to avoid a conflict with another?

It isn't possible I'm afraid.

[Dougaldiver]

That's a shame. Oh Well, perhaps I'll try moving the box or trying to shield it somehow.

Thanks for your advice