Try switching off the modem for a few minutes and see what happens. Make sure your computer is not running slow. If none of the above work.........
Afew things to take into consideration.
a: They are box shifting their products now, cheaper and faster connecions with free upgrades etc.
b: Their connections in the green box are not checked (in my post in this section) is proof they cannot be bothered to remove old connecion which do make a diferance to speeds and picture quality to paying customers.
c: Their crap customer service is second to none. I have yet to find a a crap company whom i pay monthly without fail via a direct debit that make me so angry and looking at the forum i know i'm not alone.
Oh, yeh and its a little like the fuel price. If another breen box is playing up the whole area suffers. So i guess you will have to sit tight and wait for it to cear it.
This test was done @ 8am

i am on a 20 meg.)
This test was done @ 8.:10

__________________