What speed should I be getting with the Virgin 20mb service

[SGH42]

Now this has gone up to 20mb should I be getting faster then the results shown below ?

[t1m103]

looking at the results your getting what i normally get on 10mb,the 20mb has not yet happened in my area yet.

[Rygar]

Your result indicates about 10Mb. Try running the test at different times of day, very early hours etc as the speed you are seeing may just be a result of contention (network congestion) during busy times.

Or another possibility is you think you have been upgraded, but have not been!

[SGH42]

Hmmm, well I've just had my bill & they are charging me from 1/05 at £37, but like you say they don't seem to have upgraded me yet !

Cheers
steev

[t1m103]

even tho they are charging an extra £2 it doesn't mean you have been upgraded to 20mb,check out the upgrade web site to see if your area has been upgraded yet.
http://allyours.virginmedia.com/html.../schedule.html.
mine comes under cambridge and it just says "to be confirmed".

[SGH42]

Originally Posted by t1m103

even tho they are charging an extra £2 it doesn't mean you have been upgraded to 20mb,check out the upgrade web site to see if your area has been upgraded yet.
http://allyours.virginmedia.com/html.../schedule.html.
mine comes under cambridge and it just says "to be confirmed".

Cheers for the link, I'm in Medway, Kent so mines either not on there yet or the nearest to me on the site is Basildon.
Steve

[t1m103]

try here it should tell you what connection your on - http://www.cableforum.co.uk/board/mi...?do=connection.
mines cpc3-bsfd3-0-0-cust184.cmbg.cable.ntl.com,the cmbg bit being cambridge.

[SGH42]

Originally Posted by t1m103

try here it should tell you what connection your on - http://www.cableforum.co.uk/board/mi...?do=connection.
mines cpc3-bsfd3-0-0-cust184.cmbg.cable.ntl.com,the cmbg bit being cambridge.

Thanks for that I get 'gill' for Gillingham I guess. I've emailed VM to ask them when my area will be rolled out.

Thanks
Steve

[Steve170]

Has anyone in the Basildon, Essex area seen their speed increase to 20mb yet? According to the Virgin website, the Basildon area has now been completed but I'm still maxing at 10mb. My modem doesn't need upgrading according to the website.

[badlydrunkboy]

Damn it, my girlfriends just having this installed in her place in Pompey but 20mb ain't being rolled out till july. Ah well, she is only paying £1.50 a month for it.

[Bluewolf]

Even if your area has been upgraded, your modem has to be rebooted to deliver the speed upgrade. Make sure to powercycle it before testing download speeds, and try gamefiles.virginmedia.com (download 2 large files at the same time) as this gives a much truer representation of your connection speed than online speed testers.

[Steve170]

Originally Posted by Bluewolf

Even if your area has been upgraded, your modem has to be rebooted to deliver the speed upgrade. Make sure to powercycle it before testing download speeds, and try gamefiles.virginmedia.com (download 2 large files at the same time) as this gives a much truer representation of your connection speed than online speed testers.

Cheers. I thought of unplugging the modem and powering up again earlier today and low and behold I can now see speeds in excess of 15 mb, so I guess I've been upgraded. Now you'd think that Virgin might mention the need to unplug the modem on their website?

[Doctor Smith]

http://status-cable.virginmedia.com/...?ticket=481907