View Full Version : Wireless BT HOMEHUB problems
THE GFP
04-04-2007, 2:37 AM
I need help!
Firstly ive got this setup
2 year old pc amd 3000 with xp home sp 2
and my pc is NOT wireless
ive gone from ukonline 2mb to BT 5.5mb
ive just got BTHomeHub and am having no end of problems
ive never used any wireless stuff ever before
i turn on my pc
the hub is connected to my pc via the ethernet
all works fine
i surf the net no problem
BUT
i start my azureus bit torrent and its working fine and d/l at 250 k
then after 5 mins it goes to 500 k
and this goes along quiet happily
THEN
i moved my optical cordless mouse
BAM the connection drops to zero, not more d/l'ing, no internet pages no email
so
i held the button on the back of the hub for 30 seconds to reset it (as pointed out by the bt woman)
reset the pc
then start the internet and it works fine again
then start azureus and again 250 k then after a while 500k
then nudge mouse and bam its lost the connection and its dead
BUT my pc is not bloody wireless, ive no wireless lan!
what the hell is going on
ive tried ringing bt but after 35 mins queing i get some woman in india who barely speaks english and is more obsessed about my surname than actually helping
any ideas or do i go get the big hammer?
the obvious one is use a mouse thats not wireless but this should not happen
or move the wireless hub as its next to the pc but the mouse works from 4 meters away and i cant move the hub that far away
heeeeeeeeeeeeeeeeeeeeeeeeeelllllllllllllllllllllll lllllllllllllllllllp
Andy98765
04-04-2007, 6:33 AM
Don't know if it is linked but just out now/today is a security update from Microsoft regarding mouse/cursor affecting windows.
http://www.tomshardware.co.uk/2007/04/03/microsoft_killer_cursor_patch/
DO A WINDOWS UPDATE TO POSSIBLY CURE YOUR PROBLEM.
Andy98765
04-04-2007, 6:38 AM
I also suggest that after running the windows update you update your your anti-virus and do a complete sweep of your hard drive.
THE GFP
04-04-2007, 12:30 PM
its now weirder
last night i turned the mouse off and launched azureus with the keyboard
left it at 500k then went to bed
get up today and find mouse still turned off but azureus was at zero again with no internet but the mouse has been off all night
then i reset it all and use the mouse and have been for last 30 mins and the net is still working!
so although the mouse does end my azureus connection it does not stop it when im not running azureus
im confused
Ive got the BT home hub but have gone wireless - i can recommend a good card if you want? I also have a wirless mouse and have never had a problem.
THE GFP
04-04-2007, 12:51 PM
my pc & phone socket are along the same wall so i dont want wireless plus it might slow down my bit torrent speeds
its just infuriating that it happens
the mouse turns the internet off when azureus is on but not if its not running
im offf to buy 2 new mouses both corded optical and will see if that does it
Andy98765
04-04-2007, 5:11 PM
Have you updated windows?
Singh400
04-04-2007, 5:16 PM
If your PC isn't wireless enabled. Turn off the Wireless feature in the Home Hub.
THE GFP
04-04-2007, 6:48 PM
yes im fully upodated
i use the wireless for my ps3 & wii
THE GFP
04-04-2007, 9:19 PM
now the mouse is not affecting it at all ever
and
azureus is running at 10k - 12k compared to the 500k last night
i swear i give up
THE GFP
05-04-2007, 4:39 PM
well turns out that its a combination of 2 things
1 - the BTHomeHub is utter shiteee
2 - BT are struggling to regularly update the thing
3 - its got built in stuff that you need to dissable to get it to work at max speed
4 - with the BTHomeHub once your using a Bit Torent Client Programme like Azureus, U-Torrent, ABC Torrent ect. then once you reach around 5,000 connections/peers/leeches then it shuts off
like he said BT give it away for a reason
ive now installed a D-Link twin ariel jobbie and so far so good
BenchyUK
05-04-2007, 4:50 PM
well turns out that its a combination of 2 things
1 - the BTHomeHub is utter shiteee
2 - BT are struggling to regularly update the thing
3 - its got built in stuff that you need to dissable to get it to work at max speed
4 - with the BTHomeHub once your using a Bit Torent Client Programme like Azureus, U-Torrent, ABC Torrent ect. then once you reach around 5,000 connections/peers/leeches then it shuts off
like he said BT give it away for a reason
ive now installed a D-Link twin ariel jobbie and so far so good
Can i ask what stuff you have to disbale to get it at Max speed. It may be the reason why mine is slower than the Home Hub Software says it's running at
BenchyUK
05-04-2007, 4:53 PM
If your PC isn't wireless enabled. Turn off the Wireless feature in the Home Hub.
How do i go about doing this :grin:
THE GFP
05-04-2007, 9:01 PM
he mentioned i needed to dial up the unti on the net by typing in the isp into my browser then go though to the advanced options and look for "DMZ" and turn it on it stood for decentralized something something
he said it will make the router work for the pc and not just any pc
he and i were looking at each end and neither of us could find it but its there somewhere in advanced options
to login its admin & admin
but im still getting bugger all speeds even though he said i was never ever limited to a fair use nor timed serice
as for turn it off no idea mate
Singh400
06-04-2007, 1:44 AM
How do i go about doing this :grin:
Login into http://192.168.1.254 with admin for user and pass. Then you can turn it off.
Bubblin
06-04-2007, 8:39 AM
The HUB has an inbuilt firewall depending on how this has been set up (Factory settings I presume) causes the HUB speed to drop down to below 1meg, When playing games (Half life, BF2142/2, and downloading large files), it see these as an attempt to penetrate the Hub and route to the PC (Why they chose that I don't know)
As for the mouse - I can't see why that is affected by the Hub
BT have a help site called HUBBUB (http://hubbub.labs.bt.com) which a BT user site.
There are numerous questions and answers, this being one of them.
Don't bother switching off the wireless (it doesn't help just secures your connection from eyes)
I hope the site helps, the Hub is a fantastic piece of kit, once it gets working, BT Vision runs through this and if you know about contention and QoS, once you have BT Vision it guarantees at least 2 meg as your min speed every, all achieved via the Hub
(Yes I am a BT Person if you ask)
THE GFP
06-04-2007, 11:19 AM
WELL SUCCESS
last night i went to bed with it downloading at 400k/sec and got up today and it was still downloading
so the bt bloke was right the homehub is rubbish and is no good for high level downloading
the mouse thing must have been a glitch
its weird i was downloading at 6pm and it was around 18k/sec until 11pm then it went to 100k, then 1am 200k and 3 am 400k each upstep was exactly 1 min past the hour!
very strange
Singh400
06-04-2007, 1:26 PM
so the bt bloke was right the homehub is rubbish and is no good for high level downloading
Sorry but thats total crap. I do plenty of "high level downloading" and I've never had any problems.
Bubblin
06-04-2007, 1:50 PM
Not every Hub has the problem, so some you win, some you lose.
It all lies with the Firewall, Myself, I had the same problem and turned the firewall setting down (not ideal) but with a good software firewall I can catch the majority.
Again try Hubbub with other issues (and advice).
(At the end of the day apart from the flashy (or Tacky) box they are all the same router)
THE GFP
06-04-2007, 3:07 PM
Sorry but thats total crap. I do plenty of "high level downloading" and I've never had any problems.
thats a nice thing to say
well your talking utter crap as its happend to mine and the bloke who works for BT told me too
be constructive or shut up
Singh400
06-04-2007, 9:33 PM
Not every Hub has the problem, so some you win, some you lose.
It all lies with the Firewall, Myself, I had the same problem and turned the firewall setting down (not ideal) but with a good software firewall I can catch the majority.
Again try Hubbub with other issues (and advice).
(At the end of the day apart from the flashy (or Tacky) box they are all the same router)That might be why. I've turned off the internal firewall. I prefer to use a software firewall.
I assume you've got the latest firmware for the home hub? Which is 6.2.2.6.
BenchyUK
07-04-2007, 11:24 PM
The HUB has an inbuilt firewall depending on how this has been set up (Factory settings I presume) causes the HUB speed to drop down to below 1meg, When playing games (Half life, BF2142/2, and downloading large files), it see these as an attempt to penetrate the Hub and route to the PC (Why they chose that I don't know)
As for the mouse - I can't see why that is affected by the Hub
BT have a help site called HUBBUB (http://hubbub.labs.bt.com) which a BT user site.
There are numerous questions and answers, this being one of them.
Don't bother switching off the wireless (it doesn't help just secures your connection from eyes)
I hope the site helps, the Hub is a fantastic piece of kit, once it gets working, BT Vision runs through this and if you know about contention and QoS, once you have BT Vision it guarantees at least 2 meg as your min speed every, all achieved via the Hub
(Yes I am a BT Person if you ask)
Thanks for the info.
I was going to get BT vision but apparently you need a 4mb connection. Mine is 2mb MAX speed and i think it may be too slow.I am hoping that i can get IPTV through my xbox360 instead when that launches
Bubblin
08-04-2007, 1:07 PM
Not too sure but i think IPTV via the XBOX360 is basically BT Vision, the same programs and downloads etc.
(I remember reading that it is a collaboration between Microsoft and BT in the UK, I don't if thats true but its certainly a strong rumour)
ginella
27-09-2007, 3:57 PM
hi,
I've got BT Total Broadband(8Mb) but Azureus is not very fast...it takes forever to download staff from the net and the speet is very very bad.
I didn't change any configuration both on the router and on Azureus(where I simply left the suggested parameters).
I found info on the net with regards port forwarding. Would you reccomend to use that functionality?
Could you help me out with this? :lease:
beerhunter
27-09-2007, 4:02 PM
It's "Up to 8Mb/s". No one gets 8 Mb/s, according to Which the National average is 2.7 Mb/s. Try going to www.speedtester.bt.com and posting the results back here.
be constructive or shut up
What a terribly constructive thing to say.... :rotfl:
P.S. I heard a rumour that there is a new firmware upgrade for the old hub soon...
johnmerrick
27-10-2007, 9:48 AM
WELL SUCCESS
last night i went to bed with it downloading at 400k/sec and got up today and it was still downloading
so the bt bloke was right the homehub is rubbish and is no good for high level downloading
the mouse thing must have been a glitch
its weird i was downloading at 6pm and it was around 18k/sec until 11pm then it went to 100k, then 1am 200k and 3 am 400k each upstep was exactly 1 min past the hour!
very strange
so what did you do to resolve it?
i have these problems too.
thanks
THE GFP
03-11-2007, 12:39 AM
i unplugged the bt thing and beat it to peices
then went and bought a d-link unit that works like a dream
bt still lie about speeds and will dramatically limit your speeds for most of the day & night
im about to make a new post about it to see if anyone has any idea
again its free for a reason
jimbo87
01-04-2008, 5:54 PM
i unplugged the bt thing and beat it to peices
then went and bought a d-link unit that works like a dream
bt still lie about speeds and will dramatically limit your speeds for most of the day & night
im about to make a new post about it to see if anyone has any idea
again its free for a reason
to be honest mate i only registered to state that you are wrong.... i am an ex bt worker who worked on bt bus broadband and was one of the best on that desk. :) have since left bt and work in merchant navy... but there is numerous things that could have gone wrong... 1 ure hub could have been faulty or needed a update 2... u had a virus on ure pc.. 3.. azurous is pish software to use for bittorrents u should use u torrent. 4... no1 gets 8mb... very wrong... i get the full 8mb connection but because of the fair usage policy which affects every1 who has a broadband connection... during peak times all download speeds will drop dramaticlly basicly the only time i get 800kbs downloads are like 2am to 5am now cause more and more ppl are getting broadband mate. so u should really get ure facts right but i must admit on the broadband desks you do get a lot of stupid arses who work for all broadband providers.... the main reasons for this is because they are given if i remember right 6 weeks or 4 week training to learn this stuff....
Trust me on this because when i worked for bt on business broadband i quite a lot of the time had to help my fellow colleagues many times even when i was dealing with my own customers whom i would need to call back during my lunch break because the bloody managers didnt know a thing about pcs... but i must admit the only reason i knew the desk that well is because i have delt with many types of routers and pc's before i ever went onto the desk and my brother is doing a course in sisqo system networks... :)
to be honest mate i only registered to state that you are wrong....
Do us all a favour and don't bother next time...
my brother is doing a course in sisqo system networks... :)
http://imagecache2.allposters.com/images/pic/153/URB06~Sisqo-Dragon-Posters.jpg
:grin::grin::grin: