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09-02-2007, 2:57 AM
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#1 (permalink)
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Member
Join Date: Dec 2001
Location: London
Posts: 634
Thanks: Gave 2, Got 10
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So you have to have a phone line with Vigin?
Firstly I don't want a dish on my recently restored Edwardian house.
Secondly, if I was to go with Sky, my house is positioned such, it looks like the dish will have to go to the back of the house with a cable coming round the front
Thirdly, I just got talk talk (and it has been superb so far).
So with the above points in mind, I went to see what Virgin can offer and its exactly the same, if I want more channels (XL)I have to have a Virgin phone line, which I don't want.
Why do they want to tie you in with a phone line, they've lost a customer already , but I hate being tied into a service which I don't need or want, my reasoning on going with talk talk is that with the sky package I wanted, the overall sky and talk talk package was going to be cheaper than Sky with tv and phone and BB, and definatley cheaper than NTL with tv/phone/bb.
Looks like a Sky dish then for me.
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"To me, my board" -Silver Surfer.
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09-02-2007, 3:21 AM
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#2 (permalink)
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Distinguished Member
Join Date: May 2005
Location: Spaghetti Junction (really)
Posts: 9,757
Thanks: Gave 57, Got 701
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Re: So you have to have a phone line with Vigin?
Totally agree.
I have a moby and so does the missus.
We both get 300 free mins a month.
We're paying £11 a month rental for TW and £20 a year in phone calls.
It's just another British rip off , IMO.
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ASTON VILLA
CAN YOU SEE IT NOW?
I CAN SEE IT NOW.
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09-02-2007, 4:08 PM
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#3 (permalink)
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Member
Join Date: May 2003
Posts: 955
Thanks: Gave 8, Got 62
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Re: So you have to have a phone line with Vigin?
Yeh, I've been around and around their new website, and I still can't find a way of keeping my 10Meg broadband and just adding the V+ box, without taking their unwanted phone service as well - another loss to them, unless someone tells me different..
Virginmedia - are you reading this ?
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09-02-2007, 4:32 PM
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#4 (permalink)
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Member
Join Date: Feb 2006
Posts: 488
Thanks: Gave 4, Got 58
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Re: So you have to have a phone line with Vigin?
Quote:
Originally Posted by JH4
Yeh, I've been around and around their new website, and I still can't find a way of keeping my 10Meg broadband and just adding the V+ box, without taking their unwanted phone service as well - another loss to them, unless someone tells me different..
Virginmedia - are you reading this ?
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If you press the joining button it allows you to choose TV, 10meg broadband and no phone. The stupid thing then is that you seem to only be able to add the V+ STB as an additional STB.
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Last edited by limegreenzx; 09-02-2007 at 4:52 PM.
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09-02-2007, 4:37 PM
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#5 (permalink)
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Senior Member
Join Date: Aug 2005
Location: Essex, UK
Posts: 2,443
Thanks: Gave 67, Got 172
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Re: So you have to have a phone line with Vigin?
Do you have to have a phone line with them if you jut want Broadband? Cos I was going to get NTL purely cos you can have BB and no phone, so I could ditch BT aswell - so I hope Virgin aren't going to insist I have a phone line just to have BB!!!!!
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Wanna sync your iPod with Windows Media Player? Well you can - TRY IT HERE. iTunes - Just Say No
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09-02-2007, 4:38 PM
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#6 (permalink)
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Senior Member
Join Date: Aug 2005
Location: Essex, UK
Posts: 2,443
Thanks: Gave 67, Got 172
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Re: So you have to have a phone line with Vigin?
EDIT - their site says I can have "2 for £20 - 2mb BB and TV (L)" - says nothing about a phone line?
__________________
Toshiba 36ZP18Q | Sony DVP-NS92V | Sony STR-DB870 | Mission M74, MD7S, AS6e| DUAL Freeview PVR | Compaq D510 "Ghetto" HTPC | iPod Video 60gb | iPhone 2G 8GB
Wanna sync your iPod with Windows Media Player? Well you can - TRY IT HERE. iTunes - Just Say No
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09-02-2007, 8:17 PM
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#7 (permalink)
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New Member
Join Date: Dec 2006
Posts: 8
Thanks: Gave 0, Got 0
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Re: So you have to have a phone line with Vigin?
I already have 10meg Internet from Virgin (was ntl) and today ordered the V+ box on the XL package. Didn't go for the Sky Sports or Sky Movies as I never watch Sports, and can pay for the Movies via VOD when I want to watch them (which is not very often).
I was already paying 35.00 a month for the Internet
The TV cost me an extra 21.00 a month, and I did not have to take the phone line.
Just need to phone up sky and cancel my Sky+ service, but wil wait until V+ is installed and running first.
BTW It seems Sky are trying their hardest to keep you as a customer when you call up to cancel, why not ask them if they can give you SKY HD without having to pay 300 for the Sky HD box, as you dont have to pay anything to the V+ HD Box - bye bye Sky 
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09-02-2007, 8:38 PM
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#8 (permalink)
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Member
Join Date: Dec 2001
Location: London
Posts: 634
Thanks: Gave 2, Got 10
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Re: So you have to have a phone line with Vigin?
I want the XL tv service and sky sports but I have to have the phone line as well, which I do not want! I can have other tv packages without the phone line but then Sky sports gets more expensive!
Life used to be so much easier not so long ago...
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"To me, my board" -Silver Surfer.
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09-02-2007, 8:52 PM
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#9 (permalink)
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Member
Join Date: May 2003
Posts: 955
Thanks: Gave 8, Got 62
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Re: So you have to have a phone line with Vigin?
This needs clarification by Virginmedia. There is a real need for more flexibility in their packages to allow people to get the services they want, without the excess baggage -which they don't want.
Virgin, please note - you are missing something here, and potentially losing customers. Could we have more clarity please..
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12-02-2007, 11:27 AM
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#10 (permalink)
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Member
Join Date: Dec 2001
Location: London
Posts: 634
Thanks: Gave 2, Got 10
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Re: So you have to have a phone line with Vigin?
I rang up Virgin yesterday and they told me I can have the package without the phoneline for £45! a SAVING OF £2! Come on Virgin, don't make me put up a Sky dish.
__________________
"To me, my board" -Silver Surfer.
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12-02-2007, 11:30 AM
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#11 (permalink)
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Member
Join Date: Dec 2001
Location: London
Posts: 634
Thanks: Gave 2, Got 10
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Re: So you have to have a phone line with Vigin?
I must add that I did get through very quickly on the phone and the lady was very pleasent.
__________________
"To me, my board" -Silver Surfer.
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12-02-2007, 8:52 PM
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#12 (permalink)
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New Member
Join Date: Feb 2007
Location: Staffordshire
Posts: 3
Thanks: Gave 0, Got 0
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Re: So you have to have a phone line with Vigin?
No you dont have to have a phone line from virgin.
I called them today to ask the very same question as i'm too used to the "oh you do need to have our other service at X amount extra per month" tactic.
Also asked how much it would be for me to switch to the 2 for £20 deal from my current 4mb bb.
The nice lady told me it would be £27 for 4mb bb and the size L tv package which is only £2 more than i used to pay ntl for my BB.
Gonna get that in writing and then i'll order it.
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20-02-2007, 10:16 AM
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#13 (permalink)
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New Member
Join Date: Feb 2007
Posts: 4
Thanks: Gave 0, Got 0
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Re: So you have to have a phone line with Vigin?
Got the TV XL + Sky Sports alone with no phone straight away just now.
At the moment just the bog standard STB with standard fee of 37 quid.
Installation not for a month cos have to run contract close with Sky.
Guess I could close and haggle over next month to get price down, do you think? If so which number is best to call? I'm wanting V+ without the tenner a month extra and a reduction to about 34 quid for the package? What you think: possible?
Also, how long is cooling off period after installation to cancel? Anyone know? 
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20-02-2007, 1:59 PM
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#14 (permalink)
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Member
Join Date: Jun 2006
Location: East Kilbride, Scotland
Posts: 863
Thanks: Gave 9, Got 53
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Re: So you have to have a phone line with Vigin?
Quote:
Got TV XL + Full Sports. Plus V+ Box in Living Room and V Box in Bedroom.
All for £37 a month!
Would be £57 month (6 mix + Sports, with Multi room and HD sub) and £299 HD Box with Sky.
Only draw back is lack of HD channels, but VOD is a plus for me.
Said he'd give me VIP plus multi for £72 pm in November, when my BT BB contract ends.
Good deal? or could I get more?
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Doesn't look as though you need the phone line. 
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20-02-2007, 5:08 PM
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#15 (permalink)
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Member
Join Date: Mar 2006
Posts: 166
Thanks: Gave 52, Got 7
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Re: So you have to have a phone line with Vigin?
Quote:
Originally Posted by deanstrachan
Guess I could close and haggle over next month to get price down, do you think? If so which number is best to call? I'm wanting V+ without the tenner a month extra and a reduction to about 34 quid for the package? What you think: possible?
Also, how long is cooling off period after installation to cancel? Anyone know? 
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you cant haggle when they know you in a contract for 12 months with them!
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