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View Full Version : R1 Corpse Bride won't play on Xbox 360 HD-DVD Drive


MST
07-01-2007, 12:31 PM
I recently received Charlie and the Chocolate Factory and Tim Burton's Corpse Bride on R1 HD-DVD [I know HD-DVDs aren't region locked] from Axel Music. Having thoroughly enjoyed the former I sat down to watch Corpse Bride last night and found that it won't play on my Xbox 360 HD-DVD Drive :(

When I insert the HD-DVD the dashboard states that it's reading the disc but it doesn't seem to play, instead it just gives me the option to open the HD-DVD Drive, has anyone else encountered this problem?

irascian
07-01-2007, 4:55 PM
has anyone else encountered this problem?

I'm afraid not. I've just checked my copy and it's fine.

Holy_Pilgrim
07-01-2007, 6:15 PM
has anyone else encountered this problem?
Dodgy disc ?

plasmad00d
07-01-2007, 6:25 PM
Works fine in my 360 HD-DVD.

Bald Monkey
07-01-2007, 7:24 PM
Yep My R1 version works fine too. Looks like you've been unlucky :(

MST
07-01-2007, 8:02 PM
I emailed Axel Music shortly after posting this thread asking if I could return the disc for an exchange, much to my surprise I've just received a reply stating that I needn't worry about returning the non-playing disc and that they will send me a replacement ASAP, how's that for service...and on a Sunday night!?!? :eek:

EDIT: Received a shipping confirmation today [08/01] for the replacement, I'm astounded :grin:

MST
14-01-2007, 10:23 AM
Just a quick update to let you know that my replacement disc arrived yesterday [albeit in a normal slimline jewel case and not a full HD-DVD case] and it works fine, I can't rate Axel Music's customer service highly enough and will definately be using them a lot more in the future!