Any Views on Bulldog?

[stevemac2006]

I am having alot of problems with my local exchange. It has been showing red for months, and I get awful speeds at peek times. I am thinking of moving to Bulldog, as my exchange is Bulldog LLU enabled to hopefully address this. I download a fair bit so usage is an issue, as is quality of service. Any views appreciated.

[NikosF]

Bulldog was one of the most incompetant companies I've ever had to deal with. Installation appointments that weren't kept, complete inability to speak to customer service, and generally B A D service. I managed to get out of my 12 month contract and went back to BT.

If it works, I'm sure it's fine, and probably lots of people use them succesfully - but if something isn't right - you're in real trouble.

My advice - avoid like the plague!

[stevemac2006]

Cheers mate, anyone else with such probs?

[sinizterguy]

When I initially started with Bulldog, they were the best broadband company at the time. Shortly after that all the problems started with their customer service.

But I never had a problem with my internet connection for the year and half that I had it. People I know have had the connection for nearly 3 years or more now, with absolutely no problem.

But neither of us has ever had to deal with their customer service from the time we signed up - so I cant comment on the customer service right now. But the internet connection has been brilliant.

[stockyvillage]

I was going to move to bulldog feb this year they said it would take a max of 42 days.After the 42 days had passed i eventually got through to someone on the phone who knew what they were talking about and was told that they didnt have an idea when i would have b/band up and running that the exchange was full and they didnt have aclue when the would have extra capacity,I told them that the salesmen where still going around the estate signing people up after the statement of there being no space, they didnt want to know so i stayed with bt by the way it took me about 20 phone calls to get someone to tell the truth

[Singh400]

My cisco teacher swears by it, he been leeching 24/7 for ages now (clocked over 500gb+), never had a problem with them. he highly recommends them.

the only one thing that I keep hearing about is how bad the customer service is.

[stevemac2006]

Thanks guy's, i'll ponder this one for a while

[Wild Weasel]

Pipex bought Bulldog for £12m from Cable & Wireless back in September.

I don't know if there service is any better yet.

[Holy_Pilgrim]

A company .. I was with these idiots for over a year.. Went back to BT and have never looked back.. Stay away from these coyboys !

[PAH]

I've had bulldog for about 6 months. It was the only option for me as it's a new build house and BT wanted about £125 for a new line. Bulldog did it for £30 IIRC.

Had no problems at all with the broadband when using the speedtouch modem they provided, but all sorts of problems with a netgear router, having to reset it periodically to get a connection, download speeds slowing down to a crawl. May be the router though as a mate borrowed it and had similar issues on his tiscali connection.

Overall, very happy with bulldog. They even sent a BT engineer to install the new line

[Singh400]

Originally Posted by PAH

Overall, very happy with bulldog. They even sent a BT engineer to install the new line

You mean an OpenReach engineer. They are a seperate company from BT. I should know I quizzed atleast 3 engineers when they needed to come into my home.