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Old 16-06-2005, 12:06 PM   #1 (permalink)
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Yesasia went wrong!

Poops

I just made my first order on Yesasia and payed by Paypal. The payment has cleared but the page had errors when it tried to return me back to the Yesasia page.

I now have no order confirmation and money gone out of account
I have checked the order history page and nothing is there

I have emaied them to ask for their help.

Anyone else had this trouble before?
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Old 16-06-2005, 12:19 PM   #2 (permalink)
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no.

But they are well known, and hopefully fix your problem v.soon.
Had good service from them.
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Old 16-06-2005, 12:35 PM   #3 (permalink)
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Phew,

The order has gone through, just got an email.

Thanks Yesasia!

Can't wait to get me stuff!
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Old 20-07-2005, 10:50 PM   #4 (permalink)
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ive just had the same problem. when i clicked continue on paypal site to return to yesasia it said error on page . emailed them. just hope they sort it quick
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Old 20-07-2005, 10:56 PM   #5 (permalink)
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My confirmation came about half an hour later. All went well and I use them all the time now.
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Old 21-07-2005, 5:52 AM   #6 (permalink)
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it still says i have no orders
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Old 21-07-2005, 7:34 AM   #7 (permalink)
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Can't say I use paypal for them, but I do know if you login via www.yesasia.com and global.yesasia.com you will get 2 different screens, the first never has my orders, but the second site always has them.

Not sure if that'll help ?
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Old 21-07-2005, 9:28 PM   #8 (permalink)
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Got a few e mails when i got back from work. They found my order and it has now been sorted.
Thanks for the help the second site has the order on it
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Old 22-07-2005, 7:27 AM   #9 (permalink)
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Got to advise you guys to get a credit card. Paypal offers no security if the order goes wrong.
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Old 22-07-2005, 7:29 AM   #10 (permalink)
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Quote:
Originally Posted by Stuart Wright
Got to advise you guys to get a credit card. Paypal offers no security if the order goes wrong.
PAYPAL can claim the money back for you (using a dispute if something goes wrong). I have done this twice now with a certain internet company.
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Old 11-08-2005, 7:00 PM   #11 (permalink)
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Two sites - Yesasia

Quote:
Originally Posted by Seth Gecko
Can't say I use paypal for them, but I do know if you login via www.yesasia.com and global.yesasia.com you will get 2 different screens, the first never has my orders, but the second site always has them.

Not sure if that'll help ?
There are two YesAsia sites:
1. For US customers - https://us.yesasia.com
2. For Global customers - http://global.yesasia.com
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