LDJ
13-05-2004, 5:04 PM
Basically, my Scary Movie DVD bought when the film was first released has since stopped playing. Its only upon receipt of the third movie did I come to watch this again and notice the disk was no longer working.
Other than having a few views by myself, the disk has been kept in its case on a shelf in suitable storage condition, yet the disk is no longer functional. If i put it in my DVD player the player just halts indefinitely with the message "reading". I thought about ripping it and re-burning it but when i put it in my PC it causes the machine to hang. Basically the disk is knackered!
The underside of the disk is immaculate (as are all my DVD's) and there is absolutely no damage to the disk whatsoever.
What i'm therefore wondering is that given the disk is too old to be replaced by the retailer, is it reasonable to expect the distributor (BVHE) or whoever to supplies the disks to replace the movie? Having only been watched a few times in its lifetime, its completely unreasonable to expect a movie to cease working at this stage and even though the movie can be bought quite cheaply nowadays, as a matter of principle I dont see why i should pay for another copy when this one here simply wasn't fit for the purpose it was originally sold.
Do I have a valid claim for a replacement do you think?
Other than having a few views by myself, the disk has been kept in its case on a shelf in suitable storage condition, yet the disk is no longer functional. If i put it in my DVD player the player just halts indefinitely with the message "reading". I thought about ripping it and re-burning it but when i put it in my PC it causes the machine to hang. Basically the disk is knackered!
The underside of the disk is immaculate (as are all my DVD's) and there is absolutely no damage to the disk whatsoever.
What i'm therefore wondering is that given the disk is too old to be replaced by the retailer, is it reasonable to expect the distributor (BVHE) or whoever to supplies the disks to replace the movie? Having only been watched a few times in its lifetime, its completely unreasonable to expect a movie to cease working at this stage and even though the movie can be bought quite cheaply nowadays, as a matter of principle I dont see why i should pay for another copy when this one here simply wasn't fit for the purpose it was originally sold.
Do I have a valid claim for a replacement do you think?