Oh boy! I'm also having no luck with these guys, I ordered a Canon EF 70 - 200 F4/L USM, a battery for my 400D and a back pack on the 20th.
I needed the lens for this weekend so pushed a bit harder with them and got the following tonight :
We are so sorry for the error.We just noticed we have a major problem with our distributors linking into our systems and have only now seen the full extent of the problem. We should have this fully resolved within the next 72 hours meaning we can have your products to you within 1 week. If that is not acceptable to you, we can cancel your order and refund your card immediately. we can also send you a discount coupon for a future purchase should you choose to try us again. Once again, we are truly very sorry for the inconvenience.
Please let us know if you need further assistance.
Thanks!
Sincerely,
Crazy Camera
Customer Support Team
Look familiar ?
So I e-mailed them back and told them to cancel the order and refund my credit card, if not then I'll take it up with card issuer, I already contacted them to say it looked fishy.
Will let you know if I actually get a response from them!