Quote:
Originally Posted by Amal99  LOL.
See I had more ammunition due to my previous problems, that may be the reason I got it so easily.
Anyway, get to cancellations, and be sure to say you were going to Italy, Austrailia or one of their 3 Like Home destinations AFTER June 30th, say halfway through July.
Say you recieved the text and that it said you were in your right to cancel due to their changes.
They will then offer you incentives £10/£20 to stay, say no thanks, that will no way cover the cost of calling home I would have made use of with 3 Like Home.
If they decide to say no, keep repeating your self, be sure to get angry and raise your voice (but remember its their stupid policies and not their employees fault so dont get personal). If they still say no, ask to speak to a supervisor or manager.
Thats pretty much all I had to say. And dont forget to ask for your PAC code if you want to transfer your number.
Any questions, feel free to ask. |
Mate thanks very much for that, very useful info!!i will certainly have your post open when speaking to them
Even tho i never got the text im still entitled to that 3 from home deal aint i, since it wasnt an add on its just included in your contract, right? I got my contract 12months ago . . .