electronicworldtv.co.uk - any experience
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20-02-2009, 10:20 AM
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Re: electronicworldtv.co.uk - any experience
Yes I do have experience of Electronic World TV unfortunately it's not good...
They are refusing to honour the warranty on a faulty Hitachi 42PD6600 that's 10 months into its 12 month warranty, despite the fact that I have shown the issue to be a common fault with this TV.
They are flatly refusing to repair it, with no reason given other than 'we have never seen this before'.
They now refuse to return my calls and do not respond to emails and have left me with no choice but to raise it with Trading Standards (who've referred me to Consumer Direct) - this is the current state of play at time of writing.
The Customer Service has been nothing short of appalling - you can read the entire sorry debacle on my blog at
Tales from the IT side » Dissatisfaction - Northwest Electronic World TV (Electronic World TV and Video) - TVS4U
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