[FuzzyinLondon]

I'm going to try and pop into PRC this weekend and have a stern word with them. I think it was me who recommended them in the first place so I feel really bad. I've bought a few things from them before as they're local to me and never had a problem. I guess you don't really know how good a company is until something actually goes wrong. Is there any additional info that I need. I'm guessing Simon Young is your real name so if I refer to you they should know who I'm talking about. I'll be making it clear to them that it was I who recommended them and that if this is the way they treat customers with faulty products, I certainly won't be recommending them to anyone again. Sorry for all the aggro Simon. I'll let you know how I get on if I can get down there this weekend.