Quote:
Originally Posted by Simon Young  Thanks for the advice and support. My original email requesting a refund was sent just one week after the replacement arrived. This is why I'm so annoyed. It has taken them over two weeks to get to this point, and I am still no closer to getting a refund. Part of me wonders if they are just sitting this issue out until 28 days have passed, at which point they can just hand it over to the Pioneer engineers. If so that is simply terrible customer service. Until 28 days have passed my contract is surely with PRC and not with Pioneer. What should it matter what a Pioneer engineer says, or what Pioneer advise?  |
Hi Simon, I am not sure on the 28 days thing, not sure if that idea gets bandied about because john lewis offfer a 28 days non-satisfaction return.
Just was sorting my refund with John Lewis as hadn't been done for 2 weeks and had an utter scruples check to do.
The lady phoned me up and asked if it were correct that £1799 should go back on my card. I had a price match and I paid £1369. The devil on my shoulder (anyone seen National Lampoons AnimaL house for reference) was put too bed and I told her the correct amount to put back on my card.
The 4280 can be had for around £1200 on a price match now
