Quote:
Originally Posted by Simon Young  Well, still haven't heard back from PRC. Appalling really, it's as if they have washed their hands of it. I should have sent a recorded letter but they assured me there was no need. Perhaps they knew they could ignore the issue so long as there was no written proof? Anyway, just sent them this email:
I really hope they get off their butts and sort this out before I have to take further action. That would just put me in a bad mood.  |
You are being too patient with them, get on the phone and to hell with if you get angry or annoyed that seems like what is needed and get a date for the pick up arranged. Put it in writing as well but a human on the end of the phone is a lot harder to confront and deal with than an email or letter and makes things happen and don't let them fob you off.
