I'm new here so excuse me if I've posted in the wrong place.
I recently bought Toshiba DVR19DT to go with my 32WLT66 and have been very pleased with it in respect of the picture quality and features.
Last week I decided to invest in a new TV as the 32WLT66 was 4 years old and had started to develop horizontal shadows, described by others for that set. Having read lots or reviews I purchased 32RV753 from Amazon due to it's excellent reviews and also the fact that it was equipt with Regza link and I should be able to control the DVR19DT from the TV set.
I tried over several days to set up the TV properly and am now quite pleased with the picture although the sound isn't as good as the old set (but that's another issue). However, I've been unable to get the Regza link function to work. The set keep saying (small banner at bottom of screen) "Not available". Yesterday I decided to contact Toshiba technical and spoke with a very nice helpful man there, who tried several times over the phone to give instructions how to set up the Regza link, without success. He then had a careful read of the manual for the DVR19DT and informed me that this machine could not be controlled by another device over the HDMI cable.
I informed him that Toshiba's own website lists this machine as being Regza link compatible.
"Hang on a minute" he says, and went off to check on their own website, and then came back saying, "Yes you're right it does say it is, I'll make some enquiries and get back to you, as this is not what the manual says."
A short while later, he rings back, and says he's made some enquiries and that none of Toshiba's DVD recorders are Regza link link compatible, although their top end machines are, but these are blue-ray format. So he's raised a complaint for me regarding the fact that they advertise the recorder as being Regza link compatible when in fact it's not!
Has anybody else had the same issue? Or, conversely have they managed to get their DVD recorder working with a Regza link DVD?
As an after-thought I went back to Toshiba's website and checked on all their DVD recorders, and I believe, without exception every single model listed states it's Regza link compatible and controllable from a compatible TV set. I toying with the idea of contacting trading standards.
Does anybody else have any thought or knowledge?