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Old 06-11-2009, 8:07 PM   #23
HRF1T2007 HRF1T2007 is offline
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Re: Poor PQ since Samsung EPG update - any answers ?

Quote:
Originally Posted by tele-addict View Post
The sound is definitely quieter and the absence of any volume control with the new EPG is really anoying. What a ridiculous thing to leave out of the menu.

As for the rest of the menu, I am starting to get used to it and like some of the new features; but can't help thinking that something that was so simple extremely intuitive has been replaced with a clunky irritating mess. My wife hates it and now doesn't use the Sky box at all (Hooray).

As for the soft picture, I don't think it is caused by the new EPG, I thought mine had gone soft some time ago ( oh-er missus). But then you watch programmes like Fringe and the picture is stunning again. So what is going on, is it the content and how it is filmed or is it something more sinister like has been mentioned on other threads about bandwidth drops and codec changes?

forgot to mention mine is a 004
Not the EPG but it is firmware and that can affect other things unintentionally

Give Sky a ring on the number above 08442 410006 and report the pq and the other issues and they will act needs people to report it though they open between 7am and 11pm
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